Communication

Bias, Causes of Conflict, Cognitive Bias, Communication, Decision making, Economics, Framing, Mediation Practice, Neuroscience, Policy, The role of the mediator

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Daniel Kahneman, the psychologist who won the Nobel prize for economics, died in March. He described himself as the grandfather of behavioural economics, which provides so many insights into how people perceive the world and take decisions in practice, rather than in the more theoretical, rational world of homo economicus. His book ‘Thinking Fast and…

Causes of Conflict, Communication, Conflict, Cooperation, Dialogue, Mediation and Society

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This is Part 2 of a two-part blogpost. Part 1 was published in January 2024. This blog explores what narrative means for us in the field of conflict resolution as we navigate an increasingly complex global context. Where are we now? The conflict resolution field has also been active in the task of challenging and…

Bias, Causes of Conflict, Cognitive Bias, Communication, Cooperation, Cross-cultural, Dialogue, Game Theory, Mediation and Society, Trust

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Tribalism is often referenced as a significant factor in much of the conflict we see around us at the moment. Perhaps this isn’t so surprising when we look back at the story of human evolution as described by biological anthropologist David Samsom in a recent book “Our Tribal Future: How to channel our human instinct…

ADR, Commercial Mediation, Communication, Conciliation, Creativity, Dispute Resolution, General, Mediation Practice

(Kwok, Ng & Chan, Solicitors & Notaries)/ /2 Comments

Do you like this pair of cufflinks? This blog post is my sharing on how I had managed to purchase this pair of cufflinks in Melbourne.   I had taken a break in late October to travel to Melbourne to see my son who is doing a master’s degree there. On 26 October 2023, we…

Australia, Cognitive Bias, Communication, Cross-cultural, Experience, Gender, Mediation Skills, Mediation wisdom, Mindset

(University of New South Wales)/ /1 Comment

It is no secret that the time I spent studying and working with the Harvard Program on Negotiation (PON) was the start of a love affair that has endured.The material from Fisher and Ury’s ‘Getting to Yes’, which evolved into the Seven Elements, is constantly useful as a strategic thinking tool. Addressing my group of…

ADR, Brazil, Civil rights, Communication, Cooperation, Uncategorized

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In today’s ever-changing world, the pursuit of social peace and harmony remains a fundamental goal. One of the United Nations’ Sustainable Development Goals (SDGs), Goal 16, specifically focuses on promoting peace, justice, and strong institutions. This goal reflects the global commitment to fostering societies that are just, peaceful and inclusive. In this article, we will…

Civil rights, Communication, Cooperation, Dialogue, Economics, Philosophy, Policy, Public Policy, Reform

(Core Solutions Group / Scottish Universities Insight Institute)/ /2 Comments

Metaphorically speaking mediators will often invite parties to a conflict to get into each other’s shoes to try to help broaden perspectives and deepen understanding of concerns, issues and needs to help generate options for resolving the dispute. Philosopher John Rawls used a thought experiment which in some respects builds on this idea but takes…

Artificial Intelligene, Brazil, Communication, Conflict, Creativity, Dispute Resolution

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In 2017, I wrote one of my most read articles on Kluwer: Elementary my dear Watson! At that time, artificial intelligence (AI) had already invaded our lives and much was being discussed about its potential to replace human beings. In my article, I wondered about the possibility of AI replacing the mediator. And the answer,…

Communication, Decision making, Developing the Field, Dispute Resolution, Domestic Courts, Future of mediation, Growth of the Field (Challenges, New Sectors, etc.), Mediation Reforms (Legislation, etc.), Mediation Schemes (In Courts, etc.), Opt-Out, Promoting Mediation, Public Policy, Scotland

(University of Strathclyde)/ /1 Comment

The idea of using insights from behavioural science to achieve desirable policy goals burst into popular consciousness with the publication of Nudge: Improving Decisions About Health, Wealth, and Happiness (R Thaler and C Sunstein, Yale University Press, 2008.) It describes the appealing notion that people can be encouraged to make good choices by the way…

Business, Communication, Cooperation, Creativity, Cross-cultural, Dialogue, Economics, Mediation and Society, Skills, Stages of mediation

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Neuroscientist Hannah Critchlow’s latest book ‘Joined-up Thinking – The science of collective intelligence’ makes the case that the range and complexity of the challenges that face us a  species require an even greater focus on working together to harness our intelligence in its broadest sense. She argues that even though our success as a species…