Kleros is a cryptocurrency dispute resolution platform. It uses crypto tokens and game theory to resolve real-world disputes. It follows an automated process with no discussion, no nuance, no probing questions. It seems to be at the opposite end of the dispute resolution spectrum to mediation. Yet I think there is something that mediators can…

Mediators are well acquainted with parties blaming one another for problems.  Scapegoating in particular can get in the way of coming to terms, instead leading to an escalation of bad feelings and an increasingly toxic relationship.  However, what is less well-known is that ‘scapegoating’ can mean and imply different things, each of which calls for…

The escalating situation in Ukraine brings challenges to those of us committed to mediation and peace-making. Is there a time when what we stand for does not work and cannot be pursued? When dialogue, even in the most threatening of situations, is not appropriate? I don’t pretend to have the answers but I have been…

  The Daily Blogpost from the Harvard Program on Negotiation (PON) is always a great way to start the day. A quick read, it often turns something that I have been processing at the back of my mind into a more solid idea I can inspect and explore. This week, a particularly relevant post about…

This article was prepared by Christian-Radu Chereji and Constantin-Adi Gavrilă. The monologue situation We have all met the person in our mediations. The one that comes to the table and monopolizes the dialogue, which actually stops being a dialogue and turns into a long, ineffective monologue. And it goes on and on, with no end…

In the 1930’s anthropologist Gregory Bateson developed the concept of Schismogenesis – the creation of division. He defined this as ‘a process of differentiation in the norms of individual behaviour resulting from cumulative interaction between individuals’, or groups of individuals. A process of this sort can result in individuals or groups drifting apart, almost becoming mirror…

Mediation is a confidential process with an impartial third party (the mediator) assisting the disputing parties to reach a mutually acceptable solution. Skilled mediators are also engaged by potential business partners to assist in the deal-making process. The Hong Kong SAR Government (Hong Kong Government) and in particular the Department of Justice has been promoting…

Effective inter-governmental relations among the constituent parts of the United Kingdom are essential in an era of increased devolution of powers, post-Brexit allocation of responsibility and contested narratives about the future of the (uncodified) UK constitution. Background One of the rather depressing aspects of the constitutional impasse in the UK is that inter-governmental relations (IGR)…

I teach an online course for lawyers to help them become more comfortable working with numbers. We spend quite a lot of time on litigation forecasting: assigning probabilities to different outcomes, combining these probabilities correctly and coming up with an overall estimated value for the claim. This is useful to frame the parameters for any…

For many years now, I have been conducting workplace mediation and facilitation, including conflicts in teams and between staff and team leaders or between owners, and also regular away-days, strategy and management meetings and the like – where a conflict or dispute is not the main focus and people are taking time to reflect with…