Back in 2020, just before the world changed, I wrote a blog post on this site suggesting the establishment of the World Mediators’ Alliance on Climate Change. My argument was that mediation offers a much more sustainable way to resolve disputes than many other processes. We could also do a lot to reduce our carbon…

Most people’s experience of artificial intelligence (AI) is limited to interacting with a chat bot on their bank’s website. These bots are unimpressive, dispensing trivial and mostly unhelpful answers. Don’t be misled into thinking that unhelpful chat bots represent the state of the art in AI, though. The cutting edge of AI research has moved…

The world of mediation today is far from the embryonic world I joined in the late 1980s. It has been wonderful to be part of the journey. From time to time there are major ‘disruptions’ – the exploration of mandatory mediation in some jurisdictions; the debates over definitions and enforceability and most recently the impact…

The launch of the Online Dispute Resolution (ODR) Collaborative Framework by the Asia Pacific Economic Council (APEC) is set to incentivise and conceivably revolutionise commercial dispute resolution across APEC economies. In this posting we explore the Framework, how it works, and why it’s important. What does APEC’s ODR Collaborative Framework seek to achieve? With a…

I recently had the pleasure of taking part in a workshop led by William Ury in which small teams of participants were invited to apply his BB3 framework to challenging situations they were confronting. BB3 brings together a number of ideas and approaches that Ury has contributed to the field of mediation and negotiation over…

Below was a conversation between two Chinese philosophers, namely, Huizi (“Hui”) and Zhuangzi (“Zhuang”) on the Joy of Fish when they were strolling on a bridge over River Hao more than two thousand two hundred years ago.   Zhuang :    That minnow swims leisurely and it must be joyful. Hui        :   You…

It’s been a long time since I wrote a blog just about mediation practice. Other things always seem more important! However, as I was mediating this week, a thought occurred to me about a rather imperceptible but very real change in my practice as a mediator, which I develop here, albeit in a simplified way….

Online processes in all professions soared during Covid. The legal profession was transformed. A multitude of online mediation platforms miraculously appeared and mediators barely skipped a beat. Benefits emerged – especially in a geographically vast continent like Australia – where advocates and their clients in distant locations saved significant costs in time, travelling expenses and…

Singapore adopts a forward-looking approach to mediation and has taken active measures to promote this form of alternative dispute resolution as a legitimate and effective option for disputing parties. On the international front, the Singapore Convention on Mediation has introduced a framework for the international recognition and enforcement of commercial settlements in writing which have…

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first section focused on rapport (the first of which can be found here). The second section focuses on matters of self-care and personal improvement for mediators (the first…