Anna Howard’s first book, ‘EU Cross-Border Commercial Mediation: Listening to Disputants – Changing the Frame; Framing the Changes’ (published by Kluwer), is an important contribution to the literature about the practice and promotion of mediation. It deserves a wide readership among academics and practitioners alike and I hope that potential readers will not be deflected…

“We’ve come a long way since we last shook hands Still got a long way to go” “Come a Long Way”, Kate McGarrigle & Louden Wainwright III performed by Kate & Anna McGarrigle and others (including Kate and Louden’s children, Martha and Rufus Towards the end of last year, we took our 13-year-old granddaughter and…

The Harvard Program on Negotiation (PON) has provided a life-changing experience for many of us. It certainly changed the trajectory of my life and triggered a life-long immersion in conflict resolution theory and practice. I am immensely grateful. The program has been an evolutionary one – regularly enhanced and updated to fit the frame of…

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first section focused on rapport (the first of which can be found here). The second section focuses on matters of self-care and personal improvement for mediators (the first…

Writing this first 2021 post is a task that leads me to make an inevitable retrospective of the past year – 2020. A year to be remembered and whose events have been unrivalled by any others in recent humankind history. The past year was indeed a challenging one, a time when negotiation and mediation skills…

Christmas is a holiday and a time for reflection and relaxation for many around the world, so in this blog post I won’t focus on mediation as it is practiced and trained. Instead I make two recommendations for films to watch, both of which are centered around the theme of empathy. Both touched me and…

The Street of a Thousand Blossoms by Gail Tsukiyama tells the story of a family living in Tokyo over 30 years. Two brothers, one a sumo wrestler and the other a maker of Noh theater masks, are forced to adapt their lives to changes in society in order to succeed in their traditional professions. In an…

Starting from January 1, 2021 the law requiring the attendance of the initial first mediation session comes into force in Azerbaijan. Below we describe the steps taken in the previous months and to be taken in the coming months in preparation for this very important milestone for mediation in Azerbaijan. Background Azerbaijan adopted the Law…

Note: This was co-authored with Samuel Teo and I would like to acknowledge his significant contributions to the preparation of this entry. In past entries, I have highlighted a peer mediation initiative called the Peacemakers Conference which seeks to teach 13-16 year olds how to resolve conflicts amicably in a workshop cum competition format. As…