Insomnia drove me to a late-night television binge recently and I watched a rerun of Pretty Woman, the 1990 movie starring Julia Roberts and Richard Gere. For those of you yet to see this movie, its great strength is that it offers lines that are useful for almost every moment of your life. ‘You must…
Repetition works. It is a passive, effective tool of persuasion. It features heavily in the online marketing of programs for business leaders and, (as I am reminded as I endure another round of parliamentary elections in my country) in the fear-inducing speeches of politicians desperate to avoid an election loss. A Google search of ‘The…
This week the facilitator of a conflict resolution group to which I belong posed this question: ‘What is the greatest challenge currently facing us?’ My answer came quickly – the threat of hyper-polarization in an increasingly dangerous world. It was not particularly original or insightful of me – hyper-polarization seems to feature constantly in…
In the famous story of Noah’s Ark, Noah questions God about how he will find the animals he has been instructed to put in the ark. God replies, ‘If you build it, they will come’. The consistent repetition of this quotation throughout history (think of Kevin Costner’s movie Field of Dreams ) has created something…
One of the great professional satisfactions of being part of the mediation community is that it sits within a much wider cluster of non-adjudicative processes. This proximity to a broader cluster represents an opportunity for learning, experiment and the exercise of curiosity and investigation. In Australia, the cluster of which mediation is a part includes…
The work of Daniel Kahneman continues to provide a powerful lens for scrutinising human behaviour – useful for our human interactions in general and our life as mediators in particular. His work, with his late colleague Amos Tversky, gave us the field of behavioural economics and Kahneman the Nobel Prize in economics. I have…
In the beginning … Back in the 1976 Pound Conference called “Proceedings of the National Conference on the Causes of Popular Dissatisfaction with the Administration of Justice”, Harvard…
The world of mediation today is far from the embryonic world I joined in the late 1980s. It has been wonderful to be part of the journey. From time to time there are major ‘disruptions’ – the exploration of mandatory mediation in some jurisdictions; the debates over definitions and enforceability and most recently the impact…
One of the great joys of being part of the world-wide mediation community is the opportunity to learn and keep learning from professionals whose practice is far from homogeneous. The generosity in sharing thoughts, ideas and even intellectual property is remarkable. Despite this, there is still a lot about the practice of mediation that is…
The Daily Blogpost from the Harvard Program on Negotiation (PON) is always a great way to start the day. A quick read, it often turns something that I have been processing at the back of my mind into a more solid idea I can inspect and explore. This week, a particularly relevant post about…
