ADR, Conflict, crisis negotiatons, Dispute Resolution, Framing, Go to the balcony, Impasse, International Mediation, Tactics, Violence, War Stories

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Fisher and Ury’s Getting to Yes (first published in 1981 and never out of print)  was followed ten years later by Ury’s Getting Past No.  Both made a significant impact on our negotiation preparation and engagement. These texts, and others that followed, changed the landscape of negotiation in ways that have been remarkable and enduring….

caucus, Causes of Conflict, Conflict, conlfict coaching, Dispute Resolution

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As you read this, put your hand up if you are a parent, grandparent, uncle, aunt or anyone who regularly spends time in the company of young children. If you fall into this category (and it probably covers most of you who are reading this) you are almost certain to have experienced the phenomenon of…

ADR, Artificial Intelligene, Conflict, conlfict coaching, Creativity, Developing the Field, Dispute Resolution, Flexibility, Future of mediation

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  I’ve just been in London presenting at the terrific UIA Mediation Forum  and my daily train travels constantly exposed me to this image. As the conference themes developed, the image took on an even more significant meaning for me. Let me explain. An early speaker, Kimberlee Kovach (Founding Officer and Past Chair of the…

Causes of Conflict, Communication, Conflict, Cooperation, Dialogue, Mediation and Society

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This is Part 2 of a two-part blogpost. Part 1 was published in January 2024. This blog explores what narrative means for us in the field of conflict resolution as we navigate an increasingly complex global context. Where are we now? The conflict resolution field has also been active in the task of challenging and…

ADR, Conflict, Creativity, Framing, Mediation, Negotiation, peace negotiations, Stories

(University of New South Wales)/ /4 Comments

This is Part 1 of a two-part blogpost. Part 2 will be published in February 2024. This blog explores what narrative means for us in the field of conflict resolution as we navigate an increasingly complex global context. We humans love stories. Wherever we are in the world, whatever our culture, our beliefs and our…

Australia, Cognitive Bias, Communication, Cross-cultural, Experience, Gender, Mediation Skills, Mediation wisdom, Mindset

(University of New South Wales)/ /1 Comment

It is no secret that the time I spent studying and working with the Harvard Program on Negotiation (PON) was the start of a love affair that has endured.The material from Fisher and Ury’s ‘Getting to Yes’, which evolved into the Seven Elements, is constantly useful as a strategic thinking tool. Addressing my group of…

ADR, Developing the Field, Ethics, Experience, Future of mediation

(University of New South Wales)/ /4 Comments

Dispute resolution competitions are a rich learning space for students. My 15+ years coaching teams from my university to compete internationally were a rich experience for me and I enjoy continuing opportunities to be part of the competition community nationally and internationally. It has also been my great good fortune to observe and judge hundreds…

Argument, Conflict, Fear, Mediators’ Conduct, Personal Development, Reflective Practice, Violence

(University of New South Wales)/ /1 Comment

    For the past 2 weeks I have been teaching an intensive postgraduate class on interest-based negotiation. Most of the group were international students who, until now, had been undertaking their studies online and in their own countries. Despite this country’s reputation as a safe place many were finding Australia and Australian ways difficult…

Developing the Field, Mediation Practice, Mindset, Practical Challenges for Mediators, Reflective Practice

(University of New South Wales)/ /2 Comments

Insomnia drove me to a late-night television binge recently and I watched a rerun of  Pretty Woman, the 1990 movie starring Julia Roberts and Richard Gere. For those of you yet to see this movie, its great strength is that it offers lines that are useful for almost every moment of your life. ‘You must…

Conflict, conlfict coaching, Dialogue, Framing, Mediation, Mediation and Society, Uncategorized

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Repetition works. It is a passive, effective tool of persuasion. It features heavily in the online marketing of programs for business leaders and, (as I am reminded as I endure another round of  parliamentary elections in my country) in the fear-inducing speeches of politicians desperate to avoid an election loss. A Google search of ‘The…