Most mediators I know graduated from the Facilitative School of Mediation – and we could spend much ink here debating exactly what that means but to my mind we were essentially taught to own the process and butt out of the outcome. Recently there have been a number of calls for mediators to do more – more what is…

“If we listen attentively, we shall hear amid the uproar of empires and nations, the faint fluttering of wings, the gentle stirring of life and hope. Some say this hope lies in a nation, others,in a man. I believe, rather, that it is awakened, revived, nourished by millions of solitary individuals whose deeds and words…

In what I hope readers of this blog will consider a deft segue, I want to shift from the successful judicial mediation that I highlighted last month to one that didn’t proceed quite so smoothly. Deals negotiated in mediation tend to hold or, at least, that’s been the conventional wisdom. The theory is that because…

This story is for you if … The process of trading offers back and forth has failed; You want to settle but feel your only move is to threaten to walk out of the mediation. Transaction bargaining is different than traditional bargaining, and provides more options to settle. Here’s why: The Traditional Negotiation Approach Traditional…

It is trite that one of key tasks of a mediator is to sort out what Patton, Stone and Heen in their book “Difficult Conversations” refer to as the “What Happened” conversation. Although they write about this and two other conversations in the context of negotiation, their insights are pertinent to mediators as well. One…

I’m not often drawn to practical tips. I once discovered that I am an “activist” learner. This apparently means that I learn best when “thrown in at the deep end” and less well when “absorbing and understanding data” (see http://archive.excellencegateway.org.uk/page.aspx?o=152477 for a description of learning styles and http://www.peterhoney.com for a self-evaluation test). It perhaps explains…

The European Parliament has adopted two key legislative measures regarding ADR for consumer disputes. The first Resolution deals with the proposed Directive on alternative dispute resolution (amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC) and the second Resolution deals with the proposed Regulation on online dispute resolution (ODR). Both acts adopted on March 12, 2013,…

Having spent the last few weeks immersed in mediation theory, conflict theory, negotiation theory and a variety of other theories for various projects, including the preparation of a mediation training course, I feel the need for a little practicality. So today I thought I would share with my fellow trainers and mediators a few practical…

A few years ago, the mediation world was alight with gossip about the proposed launch of IMI, the International Mediation Institute (see www.IMImediation.org if you have never heard of it). Proponents and opponents in equal measure gathered either to welcome a fresh initiative, or to man the barricades against an attack on cherished turf. The…

On 4 September 2010, Christchurch – gateway to New Zealand’s scenic South Island – suffered a major 7.1 earthquake and before it could recover a further 6.3 earthquake shook the city on 22 February 2011 killing 185 people and damaging well over one third of the buildings in the CBD and tens of thousands of…