Conflict

Conflict, Developing the Field, General, Growth of the Field (Challenges, New Sectors, etc.), Mediation Practice

(Sabine Walsh Mediation)/ /Leave a comment

The weekend past saw Irish and international conflict resolution professionals gather in the (sunny!) leafy setting of the National University of Ireland, Maynooth for a conference entitled “Where next? Creative Responses to Conflict through Mediation and Restorative Practice”. With an ambitious broad ambit, the conference features no less than 60 speakers, presenting on an enormous…

Clients, Conflict, Ethics, Family Mediation, mediation as a career, Mediation Practice, Mistakes, Skills

(Sabine Walsh Mediation)/ /1 Comment

“When you look into the abyss, the abyss looks into you.” (Nietzsche) Relationship breakdown and the resulting fall-out is an abyss most people do not like to look into, even as they tumble into it. As family mediators, our job is to accompany and support people’s navigation into, through and, hopefully, out of the abyss…

Apology, Causes of Conflict, Clients, Communication, Conflict, General, Instinct, Language, Lawyers, Mediation Practice, Mediators’ Conduct, Mistakes, Neuroscience, Scotland, Stages of mediation, Stories, Time Pressure, Trust, Uncategorized

(Core Solutions Group)/ /3 Comments

It was just a few moments. “You can’t play on our course without proper golf shoes.” “But we played here two days ago in these shoes.” “My colleague must have made a mistake”. “But it was you who let us play…”. “It’s in our rules.” “Where?” “Here.” “No it’s not. There is nothing about soft…

Appointment of Mediators, Below the line, Clients, Conflict, crisis negotiatons, Fear, General, Governments/Public Sector, insider and outsider mediators, Interests, International Mediation, mediation models, Mediation Users/Clients, Mediators’ Conduct, Neutrality, peace negotiations, Trust

(Bill Marsh Mediator)/ /4 Comments

Last month, Al Jazeera carried a piece called “‘Mama Boko Haram’ grasps for peace in Nigeria”. It detailed the activities of Aisha Wakil (pictured above), a Nigerian lawyer who has become a de facto mediator between Boco Haram and the Nigerian government – often at considerable risk to herself. “Mama Boko Haram”, as she has…

Book Review, Causes of Conflict, Clients, Commercial Mediation, Communication, Community Mediation, Conflict, Creativity, Decision making, Developing the Field, Dispute Resolution, Efficiency, Ethics, General, Language, Lawyers, Mediation Practice, Mediators’ Conduct, Negotiation, Policy, Practical Challenges for Mediators, Scotland, Skills, Success in mediation, Tips, Uncategorized

(Core Solutions Group)/ /Leave a comment

I am interested in convergence – of ideas, of behaviour, of trends, of different disciplines. The more I read, the more common themes I discern in the arts, science, spirituality, leadership and in what we do as mediators. A reflection of this is found in the African concept of ubuntu, “the profound sense that we…

Business, Commercial Mediation, Communication, Confidentiality, Conflict, conlfict coaching, Conventional wisdom, Decision making, Developing the Field, Dispute Resolution, Efficiency, Future of mediation, General, Impasse, Improvisation, International Mediation, mediation models, Mediation Outcomes, Mediation Practice, mediation traditions, Mediators’ Conduct, Mentoring, Negotiation, Scotland, Skills, Stories, Success in mediation, Tips, Uncategorized

(Core Solutions Group)/ /Leave a comment

I write here about two contrasting experiences which have, for me, underscored the richness of the mediation process. In one mediation, involving business partners with an ongoing management issue, one of the protagonists (A) suggested bringing in another partner (D) who was not perceived to be a part of the present problem, simply to observe,…

Conflict, Employment, Intuition, Mediation Practice, Negotiation, Tips, Truce, Workplace

(First Mediation Corporation)/ /Leave a comment

Whether two employees are fighting or a disgruntled client is on the verge of leaving, you—yes, you—can step in and help solve the problem. Here are some tricks of the trade. Conflict happens. It happens in all areas of business. When your employees spend 40 plus hours together each week, they are bound to run…

Causes of Conflict, Conflict, crisis negotiatons, Developing the Field, Dispute Resolution, General, Growth of the Field (Challenges, New Sectors, etc.), Hong Kong, Mediation Practice, Negotiation, Practical Challenges for Mediators, Skills, Social intelligence, Tactics, Time Pressure

(Singapore International Dispute Resolution Academy)/ /Leave a comment

Next week I am going to interview one of Hong Kong’s leading police negotiators, Dr Gilbert Wong, Commanding Officer of the Police Negotiation Cadre (PNC). When I first emailed with Gilbert, I was struck by the signature line of his email: “Who Cares Wins”. While it could be a mediator’s tagline, it is in fact,…