A few recent observations prompt this blog about language and the world of words that we work with in mediation. First, in reading around the burgeoning literature on online dispute resolution and – especially – at the algorithm-based, automated end of the scale, I note the suggestion that dispute resolution and mediation are based just…

This is not a really post about Brexit; but then again I do circle some of the themes that earlier post-Brexit Kluwer bloggers have addressed, in a series of thoughtful, passionate and concerned comments. “Brexit” has become, beyond the decision and its fallout, a placekeeper for a range of other concerns, about community, tolerance, dialogue,…

This comment has its origins in two events, separated by distance and utterly different in origin and impact, yet still linked by a common theme. This is also a partial continuation of the conversation started by Martin Svatos in the preceding entry: http://kluwermediationblog.com/2015/11/22/je-suis-paris-do-the-mediators-have-right-to-be-xenophobic/ One event, front and centre in our media and in the lives…

One week after the terrorists’ assaults in Paris, one may have witnessed a whole scale of different responds to this terrible tragedy: From the manifestation of solidarity and fraternity to the expression of hatred and collective responsibility judgements. The later is alerting, especially when you can see it among the dispute resolution professionals. Do mediators…

It’s funny how one thing leads to another. Regular Kluwer blogger Ian Macduff posted a great blog earlier this week on the importance of asking questions. That reminded me that I had intended to get hold of a book by Edgar Schein entitled “Humble Inquiry: The Gentle Art of Asking Instead of Telling”. So, I…

There is by far no other nation that would contribute to European civilisation with such an enormous portion and that would be so easily forgotten as the Etruscans. According to some authors, their influence to nowadays’ Europe culture is at least comparable to that one of Romans or Greeks. And yet, how many people enjoying…

It was just a few moments. “You can’t play on our course without proper golf shoes.” “But we played here two days ago in these shoes.” “My colleague must have made a mistake”. “But it was you who let us play…”. “It’s in our rules.” “Where?” “Here.” “No it’s not. There is nothing about soft…

I am interested in convergence – of ideas, of behaviour, of trends, of different disciplines. The more I read, the more common themes I discern in the arts, science, spirituality, leadership and in what we do as mediators. A reflection of this is found in the African concept of ubuntu, “the profound sense that we…

This is where I did my best work in Christmas week – in the twilight zone between the joint session room to the right of the water cooler and the private caucus room off to the left by the green bins. Corridors can be furtive and risky spaces on mediation days – ‘don’t ask me…