Skills

ADR, Causes of Conflict, Conciliation, Conflict, Decision making, Developing the Field, Dispute Resolution, Neuroscience, Skills

(Singapore International Dispute Resolution Academy)/ /3 Comments

In this post I want to talk about an important thread that is emerging in the science of the twenty-first century. It is the finding that we are all interconnected, that we are porous beings with the ability to influence not only ourselves but one another in ways not previously contemplated. What we previously knew…

Communication, General, Mediation Practice, Neuroscience, Skills

(National University of Singapore, Faculty of Law)/ /2 Comments

Part of my misspent youth was spent on immersing myself in reading about, taking trainings in and practicing Neuro-Linguistic Programming (NLP). Over the years, NLP has affected my thinking about and approach to my training and practice of mediation. Some readers may not be familiar with NLP. I will provide a, necessarily, brief background here…

Bias, Causes of Conflict, Communication, Conflict, Cross-cultural, General, Language, Practical Challenges for Mediators, Skills, Uncategorized

(National University of Singapore, Faculty of Law)/ /Leave a comment

I have in previous posts referred to the distinction between direct and indirect forms of communication. Mediators will certainly have encountered these forms of communication before. Without seeking to offer a comprehensive or technical definition of what direct and indirect communication is, I would like to share some thoughts on this topic. First, it is…

ADR, Communication, Conflict, Dispute Resolution, General, Skills, Training

(Singapore International Dispute Resolution Academy)/ /4 Comments

It is often said that listening is one of a mediator’s core skills. At the same time the parties’ ability to listen to each other is equally important. Where parties’ communication has broken down to such an extent that they are unable to really hear what each other is saying, mediators can step in and…