This is Part 2 of a two-part blogpost. Part 1 was published in January 2024. This blog explores what narrative means for us in the field of conflict resolution as we navigate an increasingly complex global context. Where are we now? The conflict resolution field has also been active in the task of challenging and…

The Magic in Mediation This is a longer blog post than is normal but I will not be alone in describing Ken Cloke as one of the most influential figures in my life, both professionally and personally. Ken’s wisdom and humanity, expressed so well in his many books and seminars, have been hugely important to…

This is Part 1 of a two-part blogpost. Part 2 will be published in February 2024. This blog explores what narrative means for us in the field of conflict resolution as we navigate an increasingly complex global context. We humans love stories. Wherever we are in the world, whatever our culture, our beliefs and our…

Mediation has long been used as a method of resolving disputes. Indeed, the practice of combining mediation and arbitration by the same neutral has been traced back to ancient Greece and Ptolemaic Egypt[1]. In his paper “Varieties of Dispute Processing”, presented to the 1976 Pound Conference, Harvard Professor Frank E.A. Sander proposed that, instead of…

Three people negotiating at a table

Soon after I started mediating, a client said “This must be a really satisfying job, when it’s successful.” I remember thinking it’s really satisfying even when it isn’t. This was my first glimpse of a question that has fascinated me ever since: what makes mediators tick? Why would anyone place themselves in midst of other…

    For the past 2 weeks I have been teaching an intensive postgraduate class on interest-based negotiation. Most of the group were international students who, until now, had been undertaking their studies online and in their own countries. Despite this country’s reputation as a safe place many were finding Australia and Australian ways difficult…

In 2017, I wrote one of my most read articles on Kluwer: Elementary my dear Watson! At that time, artificial intelligence (AI) had already invaded our lives and much was being discussed about its potential to replace human beings. In my article, I wondered about the possibility of AI replacing the mediator. And the answer,…

“All the world’s a stage, and all the men and women merely players” In his ‘untold history’ – “The Earth Transformed” Peter Frankopan charts the way in which the natural environment has shaped human history and more recently how humankind has in turn begun to influence the natural environment. In his conclusion he builds on…

Repetition works. It is a passive, effective tool of persuasion. It features heavily in the online marketing of programs for business leaders and, (as I am reminded as I endure another round of  parliamentary elections in my country) in the fear-inducing speeches of politicians desperate to avoid an election loss. A Google search of ‘The…

  This week the facilitator of a conflict resolution group to which I belong posed  this question: ‘What is the greatest challenge currently facing us?’ My answer came quickly – the threat of hyper-polarization in an increasingly dangerous world. It was not particularly original or insightful of me – hyper-polarization seems to feature constantly in…