Three people negotiating at a table

Soon after I started mediating, a client said “This must be a really satisfying job, when it’s successful.” I remember thinking it’s really satisfying even when it isn’t. This was my first glimpse of a question that has fascinated me ever since: what makes mediators tick? Why would anyone place themselves in midst of other…

    For the past 2 weeks I have been teaching an intensive postgraduate class on interest-based negotiation. Most of the group were international students who, until now, had been undertaking their studies online and in their own countries. Despite this country’s reputation as a safe place many were finding Australia and Australian ways difficult…

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first section focused on rapport (the first of which can be found here). The second section focuses on matters of self-care and personal improvement for mediators (the first…

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first section focused on rapport (the first of which can be found here). The second section focuses on matters of self-care and personal improvement for mediators (the first…

On the first day of this year the international mediation community lost a wonderful friend and colleague. The memorial page established by his family shows just how wide and deep the affection reaches. He provided memorable experiences to so many of us. And whilst we both certainly remember (and enjoyed) his joie de vivre, the…

At this time of year, it is good to reflect, to look back, and also to look forward. This is not always easy as we sense the clutter and complexity of life crowding in on us. I have had the uneasy experience in the past few weeks of clearing out the Core office, our administrative…

In this blogpost, I interview Alesia Ehrhardt on the uses of mediation in business and start-ups, and on her success as a coach at the recent IBA-VIAC International CDRC Mediation and Negotiation Competition. Alesia studied at Technical University of Applied Sciences Wildau, Germany, where she participated in several courses I taught. You are a “venture…

Every now and again something happens to cause me to pause and think – or re-think. Recently, I had that experience at a small ruined castle in the heart of Scotland, near a lovely country town called Edzell. Edzell Castle, visited by, among others, Mary Queen of Scots and her son, King James VI of…

The process of discerning what to write about in a blog is interesting. Sometimes inspiration comes quickly. On other occasions, there is a barren wilderness, or a hotchpotch of half-formed ideas. This month feels like the last of these. I thought to write about a really excellent new book by the Oxford economists, Paul Collier…

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first section (with 6 entries) focused on rapport (the first of which can be found here). This second section focuses on matters of self-care and personal improvement for…