This entry is an ongoing series focused on using Neuro-Linguistic Programming in our practice of amicable dispute resolution. For ease of reference and the convenience of readers, I will list in this and subsequent entries the series and links to it. 1. A Neuro-Linguist’s Toolbox – A Starting Point and Building Rapport In this, the…

Over the years that I have written for the Kluwer Mediation Blog, I have dipped, from time to time, into the field of Neuro-Linguistic Programming (NLP). And I have received requests from readers to write more about NLP and how it can assist us in our practice of amicable dispute resolution whether mediation or negotiation….

I was reflecting the other day that in the 25 years that I have been conducting workshops in Negotiation, Mediation and other related areas, most conflict resolution workshops don’t seem to pay a lot of attention to personality preferences and how these can contribute towards conflict. I recently ran a workshop for the Law Society…

This post riffs on Elvis Costello’s “What’s So Funny Bout Peace, Love and Understanding?” to probe the usefulness of the words “trust” and “respect” in mediation. Invitation Mediators the world over are taught to invite their clients to speak. We’re not there to tell people what to do; rather to ask them what they want…

Speaking recently with a lawyer friend about the way that mediation is impacting the traditional justice mechanisms, I was happy to observe more openness towards ADR than the usual “allergy to it”, yet the honest reply included “[…] unfortunately, not only lawyers can provide mediation services, and this will hurt the quality”. Of course, this…

I recently attended the annual American Bar Association Dispute Resolution conference in San Francisco. Several themes emerged (for me) as fairly critical for modern lawyers. Here’s a top ten. Problem-Solving and Risk Analysis is more than learning about the law or what a court might do. Most issues which clients bring to lawyers are resolved…

“I often draw strength from meeting ordinary people doing extraordinary things … their lives frequently embody a truth expressed by Mother Teresa, from this year Saint Teresa of Calcutta. She once said: ‘Not all of us can do great things. But we can do small things with great love’. But even with the inspiration of…

Motivated by the desire to ensure that the dialogue on standards for mediators is informed and underpinned by research, the Mediators’ Institute of Ireland, the professional body for mediators in Ireland commissioned a piece of research on skills and behaviours in workplace mediation in 2015. The success of this project and the value of the…

Rather than use Brexit and the US elections as introductory examples of dramatic change, I’m going to use yesterday’s seismic event in Chicago instead. Yesterday, the Irish rugby team beat New Zealand’s All Blacks for the first time ever (111 years). If that hasn’t changed the landscape of rugby, I don’t know what will. Anyway,…