good mediation seen through a client's lens

“Like poets, but with less time” The Deep End Getting to grips with mediation can leave students and trainees overwhelmed. That favourite training tool, the roleplay, throws most in at the deep end. The sudden immersion forces them to speak, listen and observe while trying to remember models and skills plus a sea of reading…

Last week I was reading an essay by the American novelist Jonathan Franzen, and was struck by the following thought: “The essay’s roots are in literature, and literature at its best […] invites you to ask whether you might be somewhat wrong, maybe even entirely wrong, and to imagine why someone else might hate you.”…

I was again privileged to be at the ICC International Commercial Mediation Competition in early February, which this time included a new event – an intergenerational round table, workshops for student and professional participants together. It began with an hour of dialogue around one table, where participants were asked to generate and discuss questions for…

The old guy smiled. His old Corsican eyes showed some understanding…: “How much do you have?” -“I have a ten euro bill and we are leaving tomorrow…” – “OK, boy, deal…but no receipt, right?” Not understanding the shadow economy at the time, I accepted without knowing why is he not willing to give me a…

I would like to begin this blog with a big thank you to Prof. Dr. Ulla Glässer and the European Viadrina University of Frankfurt an der Oder in Germany (the “other” Frankfurt, the one on the German-Polish border). Thank you for the Mediation Moves international workshop and conference, which took place the first weekend of…

Quite often, we hear mediators and mediation trainers using the fable of “Blind Men and an Elephant”, which is a story about several blind persons describing an elephant differently out of their own experience by way of their respective touches of the different parts of the same elephant, to illustrate that a party’s own interpretation…

In the centre of Berlin opposite the State Opera House, there is a large building in Baroque style that was originally built as the Prussian Royal Library in the late eighteenth century, and came to be called the Old Library once the new Prussian State Library was established in the early twentieth century. The words…

The Kashmir valley in India is a stressed region and though older generations have ‘lived’ through some tense winters, this generation is not ready to ‘survive’ through the silence and indifference. Deaths are on the rise and if this constantly raging battle between the militants and the Indian administration is not addressed appropriately and immediately,…

I have in previous entries (July 2012 and July 2013) written about a peer mediation initiative called the Peacemakers Conference. The purpose of the Peacemakers Conference is to teach 13-16 year olds how to resolve conflicts amicably in a workshop cum competition format. This year’s Peacemakers Conference was held from 20 to 22 June 2018….

When you study languages, or gain fluency in more than one, at some point you realise that each language has its own terms that are not translatable. It is about the way language thinks for us, and in different languages or cultures this varies. Take the English word “sophisticated.” I am bilingual in English and…