Separate the People from the Problem – or the Person from the Action. Strategy or Compassion? In Theory and in Practice
In some mediations, I ask myself why people so resolutely retain their anger, their bitterness, or their hurt for such long periods of time. Often mediation takes place only after a conflict has escalated and hardened and been going on for a while, in some cases many years. If feelings of anger and bitterness persist…