Communication

Communication, Conflict, Dialogue, General, Mediation Practice, Neutrality, Practical Challenges for Mediators, The role of the mediator

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Many of my fellow bloggers on these pages, and perhaps many of the readers, will have found themselves in the position in which friends, colleagues, workmates or others call on your/our mediation experience at short notice, and in circumstances that are perhaps not ideal in terms of planning and preparation. One of the strategies I…

Communication, Creativity, Cross-cultural

(Bond & Bond Mediation / University of Wildau )/

This blog is no more than a list of ten TED and TEDx talks that I have found inspiring and that relate to mediation, in the broadest sense of the word. I thank the friends and colleagues who recommended them to me, and recommend them on to readers. Rita Preston, Every Kid Needs a Champion….

Communication, General, Skills

(National University of Singapore, Faculty of Law)/ /Leave a comment

This entry is an ongoing series focused on using Neuro-Linguistic Programming in our practice of amicable dispute resolution. For ease of reference and the convenience of readers, I will list in this and subsequent entries the series and links to it. 1. A Neuro-Linguist’s Toolbox – A Starting Point and Building Rapport In this, the…

Communication, General, Skills

(National University of Singapore, Faculty of Law)/ /2 Comments

Over the years that I have written for the Kluwer Mediation Blog, I have dipped, from time to time, into the field of Neuro-Linguistic Programming (NLP). And I have received requests from readers to write more about NLP and how it can assist us in our practice of amicable dispute resolution whether mediation or negotiation….

Causes of Conflict, Communication, Conflict, Dispute Resolution, General, Perception, Practical Challenges for Mediators, Skills

(National University of Singapore, Faculty of Law)/ /2 Comments

I was reflecting the other day that in the 25 years that I have been conducting workshops in Negotiation, Mediation and other related areas, most conflict resolution workshops don’t seem to pay a lot of attention to personality preferences and how these can contribute towards conflict. I recently ran a workshop for the Law Society…

Cognitive Bias, Communication, Conflict, Decision making, Dialogue, Dispute Resolution, Mediation Practice, Negotiation, Neuroscience

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The story of the blindfolded men who each approach an elephant from different angles (at the tusk it’s described as a spear, at the tail a rope, at the leg a tree etc.) is a good example of how multiple truths can exist depending on the perspective you take. Different views can often be the…

ADR, Communication, Creativity, Dispute Resolution, Efficiency, Language, mediated settlement agreement, Negotiation, Stages of mediation, War Stories

(FORARB/Charles University)/ /1 Comment

The parties left my office much later in the afternoon than I would have foreseen in the morning. As I was accompanying them to the exit, the package was already attending me on the front desk: It was the very typewriter I am now writing this blog on. As I was unpacking it, I was…

Bias, Communication, Conflict, Creativity, Decision making, Dialogue, Dispute Resolution, Economics, Ethics, Instinct, Language, Lawyers, Legal Practice, Mediation Lawyering, Neuroscience, Skills

(Core Solutions Group)/ /6 Comments

I recently attended the annual American Bar Association Dispute Resolution conference in San Francisco. Several themes emerged (for me) as fairly critical for modern lawyers. Here’s a top ten. Problem-Solving and Risk Analysis is more than learning about the law or what a court might do. Most issues which clients bring to lawyers are resolved…

Communication, Cross-cultural, Training, Transformation

(Bond & Bond Mediation / University of Wildau )/ /Leave a comment

I have given a little thought as to whether my work as a mediator fits into one of the well-known “styles.” I do not see myself as an evaluative or directive mediator, but I do sometimes tell clients how I see their options. I would say I am a facilitative mediator, but as perhaps most…