Perception

General, Language, Mediation Skills, Neuro-Linguistic Programming, NLP, Perception, Personal Development, Skills

(National University of Singapore, Faculty of Law)/ /Leave a comment

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first section focused on rapport (the first of which can be found here). The second section focuses on matters of self-care and personal improvement for mediators (the first…

General, Language, Mediation Skills, Neuro-Linguistic Programming, NLP, Perception, Personal Development, Skills

(National University of Singapore, Faculty of Law)/ /Leave a comment

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first section focused on rapport (the first of which can be found here). The second section focuses on matters of self-care and personal improvement for mediators (the first…

Argument, Below the line, Clients, Commercial Mediation, Decision making, Dialogue, Experience, Framing, General, Joint Sessions, lawyers in mediation, mediation process, Mediators’ Conduct, Mistakes, Perception, Practical Challenges for Mediators, Tips, Uncategorized

(Bill Marsh Mediator)/ /6 Comments

Offers in mediation are too often approached with all the coyness of gauche teenagers at a school dance (acknowledging that this metaphor may reveal too much about my own youth!). It need not be like this. Here are some thoughts to ease the pain. Going first is not weakness. All mediations require offers to be…

Creativity, Dispute Resolution, Experience, mediation models, Mediation Outcomes, Mediation Practice, Perception

(University of New South Wales)/ /Leave a comment

One of the great joys of being part of the world-wide mediation community is the  opportunity to learn and keep learning from professionals whose practice is far from homogeneous. The generosity in sharing thoughts, ideas and even intellectual property is remarkable. Despite this, there is still a lot about the practice of mediation that is…

Book Review, Causes of Conflict, Communication, Conflict, Cross-cultural, Dispute Resolution, Language, Memory and Illusions, Negotiation, peace negotiations, Perception

(FORARB/Charles University)/ /Leave a comment

List of Must-Read Books for Every Negotiator Let me introduce you to my new project. I would like to put together a list of five books every negotiator must-read. And when doing this, I do not have in mind works directly related to negotiation and/or mediation such as Getting to Yes by Roger D. Fisher…

Bias, Cognitive Bias, Communication, Framing, General, Language, Mediation Skills, Neuro-Linguistic Programming, NLP, Perception, Skills

(National University of Singapore, Faculty of Law)/ /Leave a comment

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first section focused on rapport (the first of which can be found here). The second section focuses on matters of self-care and personal improvement for mediators (the first…

Bias, Cognitive Bias, Communication, General, Language, Neuro-Linguistic Programming, NLP, Perception, Skills

(National University of Singapore, Faculty of Law)/ /Leave a comment

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first section focused on rapport (the first of which can be found here). The second section focuses on matters of self-care and personal improvement for mediators (the first…

Below the line, Clients, Conflict, Cross-cultural, Dialogue, Experience, Fear, General, Language, Lawyers and Psychologists, Mediation Lawyering, Mediation Practice, Mediators’ Conduct, Mindset, Mistakes, Neutrality, omnipartiality in mediation, Perception, Practical Challenges for Mediators, Reflective Practice, Transformation, user perspectives

(Bill Marsh Mediator)/ /1 Comment

I am not really one for elevator pitches. But I did hear one the other day about creating impact in a very short space of time, and I was struck by its relevance to mediation. Essentially, the message was that the people we meet make up their minds about us based on two key criteria,…

Bias, Causes of Conflict, Cognitive Bias, Communication, General, Neuro-Linguistic Programming, NLP, Perception, Skills, Social intelligence

(National University of Singapore, Faculty of Law)/ /2 Comments

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first section focused on rapport (the first of which can be found here). The second section focuses on matters of self-care and personal improvement for mediators (the first…

Appointment of Mediators, Below the line, Clients, Cognitive Bias, Conflict, Fear, General, Mediation Practice, Mediation Users/Clients, Mistakes, Patience, Perception, Reflective Practice, Skills

(Bill Marsh Mediator)/ /4 Comments

I blogged recently on the importance in mediation of not forgetting what is happening in the other room. It’s an easy mistake to make. Here’s another one that is easy to make. “Assumed motivation”. A lot of stuff happens both in conflicts and the process of their resolution. Things are said and done by each…