Communication

Business, Communication, Cooperation, Creativity, Cross-cultural, Dialogue, Economics, Mediation and Society, Skills, Stages of mediation

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Neuroscientist Hannah Critchlow’s latest book ‘Joined-up Thinking – The science of collective intelligence’ makes the case that the range and complexity of the challenges that face us a  species require an even greater focus on working together to harness our intelligence in its broadest sense. She argues that even though our success as a species…

Causes of Conflict, Communication, Conflict, Cooperation, Creativity, Dialogue, Economics, Interests, Mediation Practice, Negotiation, Skills, Uncategorized

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I recently had the pleasure of taking part in a workshop led by William Ury in which small teams of participants were invited to apply his BB3 framework to challenging situations they were confronting. BB3 brings together a number of ideas and approaches that Ury has contributed to the field of mediation and negotiation over…

Bias, caucus, Caucus, Cognitive Bias, Commercial Mediation, Communication, Confidentiality, conlfict coaching, Decision making, Developing the Field, Dispute Resolution, Flexibility, Intuition, lawyers in mediation, mediation models, Mediation Outcomes, Mediation Practice, mediation process, Mediation Skills, Mediation Training, Negotiation, Practical Challenges for Mediators, Reflective Practice, Scotland, Stages of mediation, The role of the mediator

(Core Solutions Group)/ /3 Comments

It’s been a long time since I wrote a blog just about mediation practice. Other things always seem more important! However, as I was mediating this week, a thought occurred to me about a rather imperceptible but very real change in my practice as a mediator, which I develop here, albeit in a simplified way….

Causes of Conflict, Communication, crisis negotiatons, Dialogue, International Mediation, peace negotiations, Scotland, Ukraine, Uncategorized

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The escalating situation in Ukraine brings challenges to those of us committed to mediation and peace-making. Is there a time when what we stand for does not work and cannot be pursued? When dialogue, even in the most threatening of situations, is not appropriate? I don’t pretend to have the answers but I have been…

Brexit, Communication, Conflict, Language, mediation process, Policy, The role of the mediator

(Core Solutions Group)/ /2 Comments

In the 1930’s anthropologist Gregory Bateson developed the concept of Schismogenesis – the creation of division. He defined this as ‘a process of differentiation in the norms of individual behaviour resulting from cumulative interaction between individuals’, or groups of individuals. A process of this sort can result in individuals or groups drifting apart, almost becoming mirror…

Communication, COVID-19, Workplace Mediation

(Bond & Bond Mediation / University of Wildau )/ /Leave a comment

For many years now, I have been conducting workplace mediation and facilitation, including conflicts in teams and between staff and team leaders or between owners, and also regular away-days, strategy and management meetings and the like – where a conflict or dispute is not the main focus and people are taking time to reflect with…

Book Review, Causes of Conflict, Communication, Conflict, Cross-cultural, Dispute Resolution, Language, Memory and Illusions, Negotiation, peace negotiations, Perception

(FORARB/Charles University)/ /Leave a comment

List of Must-Read Books for Every Negotiator Let me introduce you to my new project. I would like to put together a list of five books every negotiator must-read. And when doing this, I do not have in mind works directly related to negotiation and/or mediation such as Getting to Yes by Roger D. Fisher…

Bias, Cognitive Bias, Communication, Framing, General, Language, Mediation Skills, Neuro-Linguistic Programming, NLP, Perception, Skills

(National University of Singapore, Faculty of Law)/ /Leave a comment

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first section focused on rapport (the first of which can be found here). The second section focuses on matters of self-care and personal improvement for mediators (the first…

Business, Causes of Conflict, Commercial Mediation, Communication, Conflict, conlfict coaching, Cooperation, Dialogue, Dispute Resolution, Ethics, Europe, Experience, Flexibility, Future of mediation, International Mediation, Mediation, Mindset, Uncategorized

(University of New South Wales)/ /1 Comment

The Program on Negotiation at Harvard (PON) sends to subscribers a daily blogpost of interesting negotiation thoughts and analyses. It regularly visits the negotiation styles of world leaders with the idea that ‘by studying the negotiation styles of famous leaders, we can identify what to emulate and what to abandon’. Unsurprisingly it has shone a…

Communication, Flexibility, Mediation with Teams, Online Mediation, Practical Challenges for Mediators, Skills, Workplace Mediation

(Bond & Bond Mediation / University of Wildau )/ /Leave a comment

For a while now some of my mediations and facilitations have been taking place again in physical spaces, while others remain virtual, as does most of my teaching and training. The effects of Corona are still very much determining how people come together to work. Having got used to the virtual world, I am now…