For many years now, I have been conducting workplace mediation and facilitation, including conflicts in teams and between staff and team leaders or between owners, and also regular away-days, strategy and management meetings and the like – where a conflict or dispute is not the main focus and people are taking time to reflect with…

Conducting mediation and arbitration meetings by remote means is not new to mediators, arbitrators, and practitioners. In the wake of the COVID-19 pandemic, in-person meetings have been replaced with video teleconference. Remote or virtual participation in mediation sessions, arbitration hearings, and even court trials become a new normal. Founded in 2018, eBRAM International Online Dispute…

Currently, Brazil is the second country with the highest number of cases of Burnout Syndrome. This syndrome (which was even included in the International Classification of Diseases of the World Health Organization in 2019) is defined as “emotional exhaustion”, and its main symptoms are related to anxiety and depression, a very common situation in today’s…

Corona is managed under different circumstances around the world. These depend on resources and infrastructure, and also on political interpretations of the science and of the effects of spreading infection in society. There are also cultural factors that play a role here – concerning the political culture of a country and also the values that…

Since so much communication at work and home has gone online through the Covid lockdowns we have been witnessing a whole new vocabulary of everyday life. As much of this communication is likely to stay online, it pays to take a critical look at the vocabulary we are using. It is fairly straightforward to find…

In a few weeks’ time I will come to the end of a two-year mediation engagement in South Eastern Europe. The conflict in question relates to environmental pollution. The issues are complex and heavily contested, and there are many stakeholders – government, city authorities, environmental groups, investors and business, to name a few. It has…

“We’ve come a long way since we last shook hands Still got a long way to go” “Come a Long Way”, Kate McGarrigle & Louden Wainwright III performed by Kate & Anna McGarrigle and others (including Kate and Louden’s children, Martha and Rufus Towards the end of last year, we took our 13-year-old granddaughter and…

The Street of a Thousand Blossoms by Gail Tsukiyama tells the story of a family living in Tokyo over 30 years. Two brothers, one a sumo wrestler and the other a maker of Noh theater masks, are forced to adapt their lives to changes in society in order to succeed in their traditional professions. In an…

“Half moons ago people were hollowed-out tablets of stone spaces were given them according to spaces they left . . . some spaces were filled with darkness no light would shine there . . .” – From “Afkasi” by Dr Selina Tusitala Marsh, former poet laureate of New Zealand Many of you will be familiar…

The question recently occurred to me whether we would have reached the kinds of online worlds of work we now have in many fields without the need to do so due to Covid-19. Would it have happened anyway, just more slowly and perhaps with different nuances? Would we be spending so much time in home…