Framing

Bias, Causes of Conflict, Cognitive Bias, Communication, Decision making, Economics, Framing, Mediation Practice, Neuroscience, Policy, The role of the mediator

(Core Solutions Group)/ /2 Comments

Daniel Kahneman, the psychologist who won the Nobel prize for economics, died in March. He described himself as the grandfather of behavioural economics, which provides so many insights into how people perceive the world and take decisions in practice, rather than in the more theoretical, rational world of homo economicus. His book ‘Thinking Fast and…

ADR, Conflict, Creativity, Framing, Mediation, Negotiation, peace negotiations, Stories

(University of New South Wales)/ /4 Comments

This is Part 1 of a two-part blogpost. Part 2 will be published in February 2024. This blog explores what narrative means for us in the field of conflict resolution as we navigate an increasingly complex global context. We humans love stories. Wherever we are in the world, whatever our culture, our beliefs and our…

Business, Cooperation, Economics, Framing, Public Policy, Scotland

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Reframing is an important part of the mediator’s toolkit. It can help parties look at things from a different perspective to broaden their understanding and it can help put offers and options in a different light to aid resolution. The importance of reframing was highlighted at a recent workshop led by academics from the Universities…

Cooperation, Dialogue, Economics, Framing, Interests, Policy, Public Policy

(Core Solutions Group)/ /2 Comments

“Neither politics or the economy will function without a substantial degree of honesty, trustworthiness, self-restraint, truthfulness and loyalty to shared political, legal and other institutions. In the absence of these virtues, a cycle of mistrust will corrode social political and economic relations.” In his new book ‘The Crisis of Democratic Capitalism’, Martin Wolf argues that…

Conflict, conlfict coaching, Dialogue, Framing, Mediation, Mediation and Society, Uncategorized

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Repetition works. It is a passive, effective tool of persuasion. It features heavily in the online marketing of programs for business leaders and, (as I am reminded as I endure another round of  parliamentary elections in my country) in the fear-inducing speeches of politicians desperate to avoid an election loss. A Google search of ‘The…

Argument, Below the line, Clients, Commercial Mediation, Decision making, Dialogue, Experience, Framing, General, Joint Sessions, lawyers in mediation, mediation process, Mediators’ Conduct, Mistakes, Perception, Practical Challenges for Mediators, Tips, Uncategorized

(Bill Marsh Mediator)/ /8 Comments

Offers in mediation are too often approached with all the coyness of gauche teenagers at a school dance (acknowledging that this metaphor may reveal too much about my own youth!). It need not be like this. Here are some thoughts to ease the pain. Going first is not weakness. All mediations require offers to be…

Bias, Cognitive Bias, Communication, Framing, General, Language, Mediation Skills, Neuro-Linguistic Programming, NLP, Perception, Skills

(National University of Singapore, Faculty of Law)/ /Leave a comment

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first section focused on rapport (the first of which can be found here). The second section focuses on matters of self-care and personal improvement for mediators (the first…

Clients, Commercial Mediation, Decision making, Experience, Framing, Impasse, Mediation Practice, Practical Challenges for Mediators, Skills, Tactics, Tips, Uncategorized, Values and attributes of a mediator

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Negotiators in a mediation

It’s been a while since I wrote about practical tips for mediators. Yet when I ask people what they want from training or teaching the commonest answer is… practical tips. I offer some below on working with parties who take cold feet just as resolution is approaching. I was recently asked to speak with lawyers…

Art, Communication, conlfict coaching, Dialogue, Framing, Language, Leadership, Mediation Practice, mediation process, Mentoring, Personal Development, Scotland, Skills, Stories, The role of the mediator, Uncategorized

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Every now and again something happens to cause me to pause and think – or re-think. Recently, I had that experience at a small ruined castle in the heart of Scotland, near a lovely country town called Edzell. Edzell Castle, visited by, among others, Mary Queen of Scots and her son, King James VI of…

Causes of Conflict, Cognitive Bias, Creativity, Cross-cultural, Dialogue, Economics, Framing, Language, Mediation Practice, The role of the mediator, Uncategorized

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Erisology has been defined as the study of disagreement – where people are no closer to understanding each other at the end of an exchange than they were at the beginning. Sound familiar? Eris was the Greek goddess of discord.  The term was been coined by John Nerst, a blogger in Sweden, who is interested in…