Values and attributes of a mediator

Conflict, Developing the Field, Gender, mediation as a career, Mediation Practice, Mediation Training, Personal Development, Uncategorized, Values and attributes of a mediator

(University of Strathclyde)/ /Leave a comment
Research
Three people negotiating at a table

Soon after I started mediating, a client said “This must be a really satisfying job, when it’s successful.” I remember thinking it’s really satisfying even when it isn’t. This was my first glimpse of a question that has fascinated me ever since: what makes mediators tick? Why would anyone place themselves in midst of other…

Discrimination, Dispute Resolution, mediation as a career, Mediation wisdom, Mediator's Image, Promoting Mediation, Values and attributes of a mediator

(Kwok, Ng & Chan, Solicitors & Notaries)/ /1 Comment

What is Cab Rank Rule? The Four Bars (namely, England and Wales, Ireland, Northern Ireland and Scotland) have recently issued a joint statement on the cab rank rule. According to the statement, the cab rank rule mandates barristers not to discriminate between clients, and that they must take on any case provided that it is…

Family Mediation, Hong Kong, Mediation, mediation as a career, Mediation Practice, Mediation wisdom, Mediator's Image, Values and attributes of a mediator

(Kwok, Ng & Chan, Solicitors & Notaries)/ /Leave a comment

Dear Young Mediation Enthusiast, Thank you for writing to me again. Time really flies as my last letter to you was written ten months ago on 2 December 2021. It is most encouraging to hear that you have been doing mediation cases of different nature and you find the work as a family mediator most…

Mediation, mediation as a career, Mediation Skills, Mediation wisdom, Online Dispute Resolution (ODR), Online Mediation, Values and attributes of a mediator, Zoom

(Kwok, Ng & Chan, Solicitors & Notaries)/ /Leave a comment

As a mediator, have you ever come across a situation where the parties and their respective legal representatives insist to have a face-to-face mediation session with you against a backdrop of sudden rise of confirmed Covid cases in your city to the extent that social distancing measures are being tightened and the Judiciary has announced…

Dialogue, Dispute Resolution, Experience, ICC Mediation Competition, Intuition, Leadership, mediation models, Mediation Practice, mediation process, Mediation Skills, Mediator's Image, Neuro-Linguistic Programming, Patience, Personal Development, Role of Mediator, Skills, The role of the mediator, Values and attributes of a mediator

(Strategic Resolution) and (University of New South Wales)/ /Leave a comment

On the first day of this year the international mediation community lost a wonderful friend and colleague. The memorial page established by his family shows just how wide and deep the affection reaches. He provided memorable experiences to so many of us. And whilst we both certainly remember (and enjoyed) his joie de vivre, the…

mediation as a career, Mediation wisdom, Skills, Values and attributes of a mediator

(Kwok, Ng & Chan, Solicitors & Notaries)/ /1 Comment

Dear Young Mediation Enthusiast, Last December, I sent you a letter and shared three topics of mediation, namely, (1) qualifications; (2) practice and marketing; and (3) training, with you. Thank you for keeping in touch with me despite the pandemic. I am glad that you are still keen to start your mediation practice. Your further…

Clients, Commercial Mediation, Decision making, Experience, Framing, Impasse, Mediation Practice, Practical Challenges for Mediators, Skills, Tactics, Tips, Uncategorized, Values and attributes of a mediator

(University of Strathclyde)/ /Leave a comment
Negotiators in a mediation

It’s been a while since I wrote about practical tips for mediators. Yet when I ask people what they want from training or teaching the commonest answer is… practical tips. I offer some below on working with parties who take cold feet just as resolution is approaching. I was recently asked to speak with lawyers…

Accreditation, Developing the Field, Ethics, Experience, Experts, Growth of the Field (Challenges, New Sectors, etc.), Instinct, Mediators’ Conduct, Surveys, Training, Values and attributes of a mediator

(Strategic Resolution)/ /2 Comments

Given the confidential nature of mediation, it is a rare set of circumstances that allow us to catch a glimpse into the mediator’s craft. The current review of the professional standards governing Australia’s accredited mediators provides one such opportunity, The review seeks, to the extent permissible, to uncover what practitioners are actually doing, including the…

mediation as a career, Values and attributes of a mediator

(Kwok, Ng & Chan, Solicitors & Notaries)/ /Leave a comment

Dear Young Mediation Enthusiast, Thank you for writing to me and expressing your great interest in mediation after going through the 40-hour training and passing the accreditation assessments with flying colours. I am grateful to you for raising several important issues relating to the practice of mediation and how a mediator should charter the way…