Tactics

Developing the Field, Growth of the Field (Challenges, New Sectors, etc.), Mediation Practice, mediation process, Mediation Users/Clients, Skills, Tactics, Tips, Uncategorized

(University of Strathclyde)/ /2 Comments

This post riffs on Elvis Costello’s “What’s So Funny Bout Peace, Love and Understanding?” to probe the usefulness of the words “trust” and “respect” in mediation. Invitation Mediators the world over are taught to invite their clients to speak. We’re not there to tell people what to do; rather to ask them what they want…

Dispute Resolution, Mediation Outcomes, Mediation Practice, mediation process, Negotiation, Tactics

(Borneo Martell Turner Coulston LLP Solicitors)/ /Leave a comment

Tackling the cause of a dispute requires attention to detail. Often the real problem is lost in translation. Turning the fall out into legal definitions is the first step but it most certainly is not the most important as the law is only a component in a dispute and rarely provides an answer to it….

Conflict, Developing the Field, Impasse, lawyers in mediation, mediation models, Mediation Practice, mediation process, Mistakes, Tactics, Tips, Understanding mediation

(University of Strathclyde)/ /5 Comments

Despite some scepticism about the value of “roleplay” most mediation training involves asking people to run a pretend mediation session. I’ve tried various euphemisms to ease trainees’ anxiety – “skills practice”, “simulation”, “sitting with conflict” – but none seems to make it any less daunting. You can read about this activity, watch others do it,…

ADR, Communication, Conflict, Decision making, Humorous Pieces, Neuroscience, Online Dispute Resolution (ODR), Online Mediation, Skills, Tactics, Tips, Uncategorized, Understanding mediation

(Singapore International Dispute Resolution Academy)/ /5 Comments

To the extent that a mediator’s job involves listening to people complain and engage in negative behaviour, mediators face a serious mental health hazard. Research shows that listening to ongoing negativity impairs the brain function of the listener. Yes! Listening can be bad for you if you have a whinging party in the room, and…

Commercial Mediation, Deal Mediation, Dispute Resolution, Employment, Ethics, Europe, Family Mediation, Future of mediation, General, Governments/Public Sector, Greece, Growth of the Field (Challenges, New Sectors, etc.), History of mediation, Interests, Ireland, Joint Sessions, Language, Lawyers, Legal Issues, mediation as a career, Mediation Lawyering, mediation models, Mediation Outcomes, Mediation Practice, mediation traditions, Mediation Users/Clients, Mediators’ Conduct, Memory and Illusions, Neuroscience, Nigeria, Particular Sectors (e.g. Construction, Banking, etc.), peace negotiations, Planning, Policy, Practical Challenges for Mediators, Public Policy, Reform, Scotland, Settlement Agreements, Skills, Sport, Stages of mediation, Standards, Success in mediation, Switzerland, Tactics, Transformation, Trust, UN and International Organizations, Uncategorized, Understanding mediation, Workplace

(Core Solutions Group)/ /1 Comment

I was all set to write about climate change and, more particularly, to reflect on some excellent writing on that subject which addresses so-called climate change sceptics or deniers. It seems to me that there is much to be learned about the motivations and psychology which affect such people and which can easily be read…

Developing the Field, Mediation Practice, Tactics

(Van Osselaer Dispute Resolution PLLC)/ /1 Comment

I. Introduction The mediation of insurance and risk transfer disputes involves interpretation of contracts and insurance policies, challenging legal issues, and the interests of multiple stakeholders. Such mediations are not just a matter of exchanging numbers. For parties, how do you advocate your position while, at the same time, exploring settlement? For a mediator, how…

crisis negotiatons, Developing the Field, Future of mediation, General, Growth of the Field (Challenges, New Sectors, etc.), Hong Kong, Interests, Intuition, mediation models, Mediation Practice, Negotiation, Skills, Social intelligence, Tactics, Training, Uncategorized

(Singapore International Dispute Resolution Academy)/ /Leave a comment

Talking to Dr Gilbert Wong Senior Superintendent, Commanding Officer, Police Negotiation Cadre, Hong Kong Walking into Gilbert Wong’s office is like stumbling into Aladdin’s Cave – a treasure trove of memories and stories of his 21 years in the Hong Kong Police Force. Amongst his library of books on crisis negotiation, psychology, counselling, psychotherapy and…

Causes of Conflict, Conflict, crisis negotiatons, Developing the Field, Dispute Resolution, General, Growth of the Field (Challenges, New Sectors, etc.), Hong Kong, Mediation Practice, Negotiation, Practical Challenges for Mediators, Skills, Social intelligence, Tactics, Time Pressure

(Singapore International Dispute Resolution Academy)/ /Leave a comment

Next week I am going to interview one of Hong Kong’s leading police negotiators, Dr Gilbert Wong, Commanding Officer of the Police Negotiation Cadre (PNC). When I first emailed with Gilbert, I was struck by the signature line of his email: “Who Cares Wins”. While it could be a mediator’s tagline, it is in fact,…