Since so much communication at work and home has gone online through the Covid lockdowns we have been witnessing a whole new vocabulary of everyday life. As much of this communication is likely to stay online, it pays to take a critical look at the vocabulary we are using. It is fairly straightforward to find…
Paul Watzlawick’s well-known axiom “you cannot not communicate” has taken on a new relevance in recent months. It means that silence and other non-verbal behaviour are just as much a form of communication as what people say. We cannot switch the communication channel off, at least not if it is analogue – meaning continuous. Take…
I have to say a huge thank you to my colleague and fellow Mediators’ Institute of Ireland Council Member Margaret Considine who delivered the paper on which this post is based for me last week at the World Mediation Summit in Madrid which I was unable to attend. Despite unbearable heat, an airport fire and…
The publishers of this blog cordially invite you to their brief webinar for practitioners and academics in the field of arbitration and mediation on Tuesday 10th March (4pm Central European time/3pm UK time/10am Eastern Standard Time). During this brief webinar, Professor Klaus Peter Berger, author of the third edition of Private Dispute Resolution in International…
