This entry is an ongoing series focused on using Neuro-Linguistic Programming in our practice of amicable dispute resolution. For ease of reference and the convenience of readers, I will list in this and subsequent entries the series and links to it. 1. A Neuro-Linguist’s Toolbox – A Starting Point and Building Rapport In this, the…

Over the years that I have written for the Kluwer Mediation Blog, I have dipped, from time to time, into the field of Neuro-Linguistic Programming (NLP). And I have received requests from readers to write more about NLP and how it can assist us in our practice of amicable dispute resolution whether mediation or negotiation….

[Writer’s Note: The video in this post was filmed at the Singapore International Dispute Resolution Academy Symposium “Rethinking Diversity in Conflict” (16-17 October 2017). You will need to turn on your sound. Apologies for the less than perfect sound quality.] December is always a special time of the year for me. Christmas is around the…

I was reflecting the other day that in the 25 years that I have been conducting workshops in Negotiation, Mediation and other related areas, most conflict resolution workshops don’t seem to pay a lot of attention to personality preferences and how these can contribute towards conflict. I recently ran a workshop for the Law Society…

I have just read Ian Macduff’s recent Kluwer blog (26 November: “Upheaval and resilience: a note from the Shaky Isles”). What a privilege it is, in this blog, to follow Ian’s erudite writing. He captures so well the spirit of the age, with all its uncertainty, tragedy, hope and opportunity. On that theme, my wife…

I have recently had the opportunity to conduct a number of training workshops in both Negotiation and Mediation at both the University as well as for corporate clients. One of the benefits of doing this and working with other talented trainers is that it often sparks ideas as to how training can be made more…

Ok. Let me come clean. This is going to be one of my occasional funky entries. To the left-brain, conventional, conservative readers of this blog, please skip this entry. It may only serve to aggravate you and disrupt your structured and certain world. If you are still reading, thank you. This month’s entry is a…

In February 2015, the American Bar Association Section of Dispute Resolution organized and ran the Asia Pacific International Mediation Summit in New Delhi, India. I had the honour of presenting at a number of sessions at the summit and I would like to explore one of those sessions in this month’s entry. I was part…

It’s funny how one thing leads to another. Regular Kluwer blogger Ian Macduff posted a great blog earlier this week on the importance of asking questions. That reminded me that I had intended to get hold of a book by Edgar Schein entitled “Humble Inquiry: The Gentle Art of Asking Instead of Telling”. So, I…