Author’s Note: For those readers who do not speak or read Chinese, the words and numbers in brackets indicate how to pronounce and intonate the Chinese characters indicated I was recently given the honour of launching 谈判 (Tan2 Pan4): The Chinese-English Journal on Negotiation at the 3rd Asian Mediation Association Conference held in Hong Kong…

I recently had the pleasure of attending the Tan Pan [谈判 means “Negotiation” in mandarin] Symposium held in Hong Kong from 1-2 November 2013. This was organized by the International Institute for Conflict Engagement and Resolution (IICER) of the Hong Kong Shue Yan University. This symposium saw the launch of the Tan Pan Journal and…

On 10 October 2013, Lord Woolf delivered the Singapore Mediation Lecture 2013 to a packed auditorium. The second lecture in this series, the Singapore Mediation Lecture is a result of a partnership between the Singapore Mediation Centre, the Singapore Management University School of Law and Harry Elias Partnership. The inaugural Singapore Mediation Lecture was held…

I should state at the outset that I have a confession to make. Not quite yet but soon. As a long term practitioner and teacher of negotiation and mediation, it has occurred to me on many occasions that much of the conflict, trouble and strife that we experience, whether at an interpersonal level or international…

Much has been written about the impact of body language on communication. I have in a previous entry addressed the connection between non-verbal communication and the building of rapport. While body language is the commonly used term, I prefer the term non-verbal communication for two reasons. First, the term “body language” is a metaphor that…

Last year, I wrote about the Peacemakers’ Initiative and talked a little about its intent, objectives and effect. This year, I want to provide readers, by way of update, a development that is both touching and an indication that things are on the right track. To set the context, the Peacemakers’ Conference is an initiative…

I wrote in a previous entry about Encouraging Mediation – Recent Developments in Singapore. Those developments referred to court-based initiatives that made it necessary for lawyers to bring to their clients’ attention the possibility of turning to ADR to resolve their matter as well as the courts taking into account the parties’ conduct in relation…

[Author’s Warning: This entry involves references to and discussions about the system of Cartesian Coordinates and how it might assist mediators in reality testing and reframing. Readers with a Math Phobia are advised to proceed with cautious abandonment.] [Author’s postscript: As I finish writing this, it becomes increasingly clear to me that some readers may…

It is trite that one of key tasks of a mediator is to sort out what Patton, Stone and Heen in their book “Difficult Conversations” refer to as the “What Happened” conversation. Although they write about this and two other conversations in the context of negotiation, their insights are pertinent to mediators as well. One…