What a different a month makes! A new EU Recommendation on Mediation, the launch of this year’s Mediation Awareness Week and a brand shiny new Mediation Act, 2017. Yes, the long awaited legislation that I have been blogging about for years now was finally signed into law by the President this week. This development fits…

Greg Bond’s recent post on mediation cultures reminded me of an encounter I had with a group of mediators several years ago. Allow me to share with you my recollection of what happened. I was conducting a workshop on international and intercultural approaches to mediation for 15 freshly-minted mediators from a European country — all…

We agree sometimes to engage in a simple dialogue or in a mediated conversation with other people, but do we necessarily mean the same thing when thinking about dialogue? Are there significant process impacts induced by our perspectives and expectations? And could the dialogue process be more effective should these differences are clarified beforehand? What…

On 6 July I attended the finale of the Global Pound Series held in London, the last in the series of events held worldwide to an audience of over 2000 over 30+ events. I will say now I am not a mediator, I know you are asking why did I get asked to write a…

This post riffs on Elvis Costello’s “What’s So Funny Bout Peace, Love and Understanding?” to probe the usefulness of the words “trust” and “respect” in mediation. Invitation Mediators the world over are taught to invite their clients to speak. We’re not there to tell people what to do; rather to ask them what they want…

I have in previous entries (July 2012, July 2013, November 2015 and August 2016) written about a peer mediation initiative called the Peacemakers Conference. The purpose of the Peacemakers Conference is to teach 13-16 year olds how to resolve conflicts amicably in a workshop cum competition format. This year’s Peacemakers Conference was held from 19…

In the next few weeks, my first cohort of Masters in Conflict Management students will be submitting their research dissertations. Meanwhile next year’s are beginning to think about the research topics. For me, this is terribly exciting. I get to see the results and outcomes of the research completed, and help the new students choose…

(This is a ‘letter to self’ about court ADR research sent from the American Bar Association Dispute Resolution Conference, San Francisco, April 2017.) Do Litigants Know Their Options? It’s always fascinating to come to a country where mediation is business as usual. There are some downsides to this, but the upside that immediately strikes a…

I recently carried out New Zealand’s first empirical research on the users of commercial mediation. This is Part Three of a three-part study (Part One = the mediators, Part Two = the gatekeepers/lawyers). Getting to grips with what users think of commercial mediation is the Holy Grail for mediation professionals. Until now in New Zealand,…

Have you ever wondered who mediators are helping? The parties, obviously! Well, not so obvious to our critics. In this blog I consider worries about mediation’s approach to manifest injustice before making the case for understanding the mediator as co-creator, with the parties, of outcomes. I argue that co-creation enhances the prospects for justice. Stories…