This entry is an ongoing series focused on using Neuro-Linguistic Programming in our practice of amicable dispute resolution. For ease of reference and the convenience of readers, I will list in this and subsequent entries the series and links to it. 1. A Neuro-Linguist’s Toolbox – A Starting Point and Building Rapport In this, the…

“It was impossible to get a good conversation going; everybody was talking too much. ” Yogi Berra I use the word “odd” here in two of its meanings in English: odd as in occasional or sporadic; and odd as in strange, worthy of comment. This blog is a reflection on recent conversations observed or engaged…

Over the years that I have written for the Kluwer Mediation Blog, I have dipped, from time to time, into the field of Neuro-Linguistic Programming (NLP). And I have received requests from readers to write more about NLP and how it can assist us in our practice of amicable dispute resolution whether mediation or negotiation….

[Writer’s Note: The video in this post was filmed at the Singapore International Dispute Resolution Academy Symposium “Rethinking Diversity in Conflict” (16-17 October 2017). You will need to turn on your sound. Apologies for the less than perfect sound quality.] December is always a special time of the year for me. Christmas is around the…

This blog was written in response to several recent meetings with different audiences, which illustrated for me the diverse perceptions of and responses to the role of digital technologies across the practices of dispute resolution. On the one hand, I hear of a cautious judicial recognition that the courts need to develop (and develop soon)…

Writer’s note: I was interviewed by the Singapore International Dispute Resolution Academy (SIDRA) for my perspectives on Dispute Resolution. This was published as a blog entry on 2 October 2017 on the SIDRA website. For my entry this month, I would like to reproduce that interview here. I would like to thank SIDRA for giving…

Like all businesses, mediation ultimately depends upon (and needs to reflect) what the users want from it. That doesn’t of course mean that theirs in the only relevant perspective – mediators also have views on what the process can and should offer. But at the very least it’s a vital part of the equation (I…

Readers might have seen media reports that New Zealand has a new government. In New Zealand this is a slightly delayed conclusion to the general election at the end of September, the delay being the result of our proportional representation system, which left neither of the two major parties, Labour and National, with a sufficient…