It’s just over six weeks since the horrific shootings at two mosques in Christchurch, leading to 50 deaths, and a month since I felt compelled to make that event the topic of my blog. Now, in the wake of the attacks on three churches and three luxury hotels in Sri Lanka leading to over 250…

The word “manipulation” has a bad name. It is usually used to denote devious and underhand behaviour. If we say that someone is being manipulative or that someone is a manipulative person then we are usually disapproving. Mediators are manipulators, and master mediators are master manipulators. I respond here to Rick Weiler’s recent post, in…

good mediation seen through a client's lens

“Like poets, but with less time” The Deep End Getting to grips with mediation can leave students and trainees overwhelmed. That favourite training tool, the roleplay, throws most in at the deep end. The sudden immersion forces them to speak, listen and observe while trying to remember models and skills plus a sea of reading…

In the weeks leading up to and following the International Chamber of Commerce’s annual commercial mediation competition, these blog pages typically see wise counsel from experienced mediators for arriving student teams, and reflections from those professionals who have just spent the week mediating, judging and conversing with those student teams. See, for example, recent posts…

“Within a multicultural democracy, debate within our own groups and communities must always be balanced by constructive engagement with members of other groups and communities. Citizens of a multicultural democracy must learn how to speak and be heard across difference . . . “ Alison Jaggar, “Multicultural Democracy,” Jnl of Political Philosophy, 7, No. 3,…

On first of January 2019, Jair Bolsonaro became Brazil’s 38th President. After years of economic, political and even a social crisis in Brazil, the right wing politician has the mission of unifying the country after the most polarized elections in our history. Similarly to what is happening in other parts of the world, the new…

James Bond enters a casino where a beautiful girl is sitting at the bar. He approaches her, buys her a drink and makes his obligatory introduction: “Bond, James Bond…” After brief chatting, she asks him about his profession. Then, the usually reckless hero comes up with a cover story: “I am a mediator… Traveling to…

(This post is being republished because of technical problems when it was first published). I want to use this month’s blog to riff off Greg Bond’s recent insightful blog, because he’s touched on core issues of language, making sense and personal reflection. That post arrived almost in the wake of an email quoting jazz pianist…

When you study languages, or gain fluency in more than one, at some point you realise that each language has its own terms that are not translatable. It is about the way language thinks for us, and in different languages or cultures this varies. Take the English word “sophisticated.” I am bilingual in English and…

The parties left my office much later in the afternoon than I would have foreseen in the morning. As I was accompanying them to the exit, the package was already attending me on the front desk: It was the very typewriter I am now writing this blog on. As I was unpacking it, I was…