This post written by Greg Wood and Constantin Adi Gavrilă. Is about the values of shadowing based on our shadowing experience that allowed reflections and lessons learned, we’d like to share. Greg, a Los Angeles based mediator with special expertise in resolving intellectual property disputes, received a letter of thanks from a US. District Court…

I have been looking into matters of self-care and personal improvement for mediators recently and was surprised to find that, even though there has been some writing on this, there isn’t a lot. So, I would like to focus my next section of blog entries in the “Neuro-Linguist’s Toolbox” series. For readers who are new,…

A couple of weeks ago I came across a poem by the Native American writer Joy Harjo, entitled “Conflict Resolution for Holy Beings.” The title made me curious, as might be expected for a mediator. You can find the whole poem online on the Poetry Foundation website, or you can buy the book of poems…

Several months ago, I received an email from a university student named Madison. She had been trying to connect with an experienced mediator to learn about the work but hadn’t received any responses yet. We met up. Being around the same age, we found that we knew a lot of the same people and had…

“For last year’s words belong to last year’s language; And next year’s words await another voice. And to make an end is to make a beginning.” T S Eliot, The Four Quartets, “Little Gidding” “Perhaps the most terrible (or wonderful) thing that can happen to an imaginative youth, aside from the curse (or blessing) of…

A recent visit to Japan coincided with the inauguration of the new Emperor Naruhito and the start of what has been designated as the ‘Reiwa’ era. This is officially translated as beautiful harmony, although other interpretations have also mentioned order and control! At the ceremony to mark his ascension to the Chrysanthemum Throne the new…

good mediation seen through a client's lens

“Like poets, but with less time” The Deep End Getting to grips with mediation can leave students and trainees overwhelmed. That favourite training tool, the roleplay, throws most in at the deep end. The sudden immersion forces them to speak, listen and observe while trying to remember models and skills plus a sea of reading…

Last week I was reading an essay by the American novelist Jonathan Franzen, and was struck by the following thought: “The essay’s roots are in literature, and literature at its best […] invites you to ask whether you might be somewhat wrong, maybe even entirely wrong, and to imagine why someone else might hate you.”…

Over recent years I have been fortunate to be able to travel widely for work, and everywhere I go I find time to visit places of worship and sit quietly or attend services – in mosques, churches, synagogues and temples. I listen, either to the silence, to my thoughts, or to the ritual. Recently I…

You’re mediating an insurance matter. The angry and cynical male plaintiff wails, “They’re insulting me with this offer! But, what else should I expect from a f*****g insurance company!?” The “seen it all before” plaintiff’s lawyer wearily closes her laptop. “That’s it!”, she says. “We’re outta here unless you go back and get us a…