Communication

ADR, Argument, Australia, Communication, Conflict, Creativity, Dispute Resolution, Mediation and Society, mediation models

(University of New South Wales)/ /3 Comments

  Kindergarten and conflict – Pre-school leadership in conflict resolution. Becoming a devoted Grandma has been a surprising and enriching learning experience for me. The early childhood teaching and learning regime in Australia (and across the world) is truly remarkable and is revolutionising how children engage with the world. An important element of this is…

Communication, Dialogue, Fear, Framing, Transformation

(Bond & Bond Mediation / University of Wildau )/ /2 Comments

A few days ago my daughter asked me a question that challenged and inspired me, and that has me thinking still. Often, we say it is little children who catch us out with their questions. But my two adult children seem to manage to test my assumptions, ideas and actions more and more the older…

Brexit, Communication, Dialogue, Dispute Resolution, General, Growth of the Field (Challenges, New Sectors, etc.), Neuroscience, Reflective Practice

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Many years ago, a group of friends were driving in the south of England in a rental car and, in need of directions (pre-Google maps and GPS), we pulled over to the side of the road to ask a gentleman the way. I leapt out, approached him and asked for the directions, to which he…

ADR, Commercial Mediation, Communication, Creativity, Dispute Resolution, Experience, Interests, lawyers in mediation, Mediation Outcomes, Mediation Practice, mediation process, Mediation Users/Clients, Mediators’ Conduct, Negotiation, Practical Challenges for Mediators, Stages of mediation, Success in mediation, The role of the mediator

(Strategic Resolution)/ /1 Comment

Photo credit: Creative Commons Jean M.Mas 2/2007 Although my mediation training made no mention of it, 32 years of mediating have taught me that mediations generally unfold over two stages: Stage 1: “Who Did What to Whom”? Here parties (or their lawyers) follow the ritual of naming, blaming and claiming – recounting facts, providing evidence…

ADR, Australia, Communication, Creativity, Developing the Field, Future of mediation

(University of New South Wales)/ /Leave a comment

Mediation is certainly featuring in the international news right now. This week Giuseppe De Palo posted an enthusiastic message about workplace conflict resolution. He congratulated the Office of the Ombudsman for UN Funds and Programmes as it prepares to establish a world-wide panel of mediators to make mediation “the first, natural step to take in…

Communication, Creativity, Dialogue, Dispute Resolution, Framing, Instinct, Interests, Intuition, mediation process, Mediators’ Conduct, Skills, The role of the mediator, Transformation, Understanding mediation

(Strategic Resolution)/ /Leave a comment

Photo credit: Christof Häuser, via Nathalie Birli We mediators are accustomed to recognising empathy as an important part of our mediation repertoire which is consistently reinforced in our training and professional development. It is front of mind for many of us as we plan for and conduct our mediations. This blog has seen its fair…

Communication, Cross-cultural, Dialogue, Negotiation, Practical Challenges for Mediators

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“Across the great divide, Just grab your hat and take that ride” – The Band, 1969 (written by Robbie Robertson) We have all had those conversations or exchanges after which we’ve wished we had thought of a further point to make, a rebuttal of the other’s claim we only later thought of, a way of…