Communication

Communication, Feedback, Framing, Georgia, Leadership, Perception, Reflective Practice, Training, Trust, Workplace Mediation, Young Mediators

(Bond & Bond Mediation / University of Wildau )/ /Leave a comment

Mediation has taken me to many places – professionally, physically, intellectually, emotionally, spiritually. Last week I was so fortunate to be doing six days of training in Tbilisi, Georgia, at New Vision University. Three days with students learning the skills of mediation and three days with young professionals reflecting on appropriate communication and challenging conversations…

Australia, Communication, Developing the Field, Dialogue, Dispute Resolution, mediation traditions, Negotiation, peace negotiations, Trust

(University of New South Wales)/ /6 Comments

Music and art make continuing and surprising contributions to Dispute Resolution. Greg Bond’s June Blog, written as a means of keeping his promise to write about the Beatles, shared lyrics that gave conflict a new voice. Synchronicity has been at work and suddenly the Beatles lyrics are getting a lot of exposure in the conflict…

Communication, Conventional wisdom, Cross-cultural, Developing the Field, mediation process, Online Mediation, Personal Development

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“For last year’s words belong to last year’s language; And next year’s words await another voice. And to make an end is to make a beginning.” T S Eliot, The Four Quartets, “Little Gidding” “Perhaps the most terrible (or wonderful) thing that can happen to an imaginative youth, aside from the curse (or blessing) of…

Communication, Decision making, Due Process, Efficiency, Ethics, Framing, Language, Mediation Outcomes, Mediation Practice, mediation process, Mediators’ Conduct, Reflective Practice, Success in mediation, The role of the mediator

(Bond & Bond Mediation / University of Wildau )/ /1 Comment

The word “manipulation” has a bad name. It is usually used to denote devious and underhand behaviour. If we say that someone is being manipulative or that someone is a manipulative person then we are usually disapproving. Mediators are manipulators, and master mediators are master manipulators. I respond here to Rick Weiler’s recent post, in…

Cohen, Communication, Dialogue, ICC Mediation Competition, Language, Tips

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In the weeks leading up to and following the International Chamber of Commerce’s annual commercial mediation competition, these blog pages typically see wise counsel from experienced mediators for arriving student teams, and reflections from those professionals who have just spent the week mediating, judging and conversing with those student teams. See, for example, recent posts…

ADR, Apologies, Bias, Communication, Conflict, Dialogue, Mediation as a business, Mediation Outcomes, Mediation Practice, Research, Skills, Social intelligence, Success in mediation

(FORARB/Charles University)/ /1 Comment

You are usually at a disadvantage for you will take over the boat in midst of the conflict storm without having the chance to prepare the crew and to check on the ship. Yet you are charged to navigate the vessel through all perils of misunderstandings, mistrust, and perceptions. It takes time to make sure…

Communication, Dispute Resolution, mediation process, Mediation Users/Clients, Negotiation, Young Mediators

(Peacekeeping and Conflict Resolution Team)/ /1 Comment

(Written with Advocate Karleen De Mello, Goa, India) I was recently witness to a mediation session during which two seasoned negotiators behaved disappointingly. Why? On the other side was a negotiator, who walked in with a cane, accompanied by her lawyer. From the outset, these two experienced negotiators behaved very awkwardly at the table, with one…

Cognitive Bias, Communication, Cross-cultural, Dialogue, Language, Practical Challenges for Mediators

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“Within a multicultural democracy, debate within our own groups and communities must always be balanced by constructive engagement with members of other groups and communities. Citizens of a multicultural democracy must learn how to speak and be heard across difference . . . “ Alison Jaggar, “Multicultural Democracy,” Jnl of Political Philosophy, 7, No. 3,…

Communication, General, Skills

(National University of Singapore, Faculty of Law)/ /Leave a comment

This entry is an ongoing series focused on using Neuro-Linguistic Programming in our practice of amicable dispute resolution. For ease of reference and the convenience of readers, I will list in this and subsequent entries the series and links to it. 1. A Neuro-Linguist’s Toolbox – A Starting Point and Building Rapport 2. A Neuro-Linguist’s…

Brazil, Communication, Email, Language, Leaders, Negotiation, Non-violent communication, Online Mediation, Skills, Social intelligence, Social Media, Technology, Trust

(Mediar360 - Dispute Resolution )/ /Leave a comment

On first of January 2019, Jair Bolsonaro became Brazil’s 38th President. After years of economic, political and even a social crisis in Brazil, the right wing politician has the mission of unifying the country after the most polarized elections in our history. Similarly to what is happening in other parts of the world, the new…