Mediation Skills

Bias, Cognitive Bias, Communication, Framing, General, Language, Mediation Skills, Neuro-Linguistic Programming, NLP, Perception, Skills

(National University of Singapore, Faculty of Law)/ /Leave a comment

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first section focused on rapport (the first of which can be found here). The second section focuses on matters of self-care and personal improvement for mediators (the first…

Cognitive Bias, Communication, Dialogue, Experience, Mediation Skills, Negotiation, Skills

(FORARB/Charles University)/ /Leave a comment

In theory, we expect the parties’ opening statements to be swift, persuasive and forceful. At least, this is what I teach my students in ADR classes. In my mediation room, sadly, this occurs rather sporadically. The communication at the table is, unfortunately, not faultless. I guess every mediator has witnessed long, ambiguous monologue instead of…

Chinese Culture, Go to the balcony, Mediation Skills, Mindset, Reality-Testing

(Kwok, Ng & Chan, Solicitors & Notaries)/ /Leave a comment

According to the Chinese Lunar calendar, yesterday (1 October 2020) was the Mid-Autumn Festival, commonly known as the Moon Festival in the West. With more Chinese living in different parts of the world, the Moon Festival has been receiving more attention, and gradually, it is becoming a popular festival everywhere as we all like to…