Trust

Communication, Feedback, Framing, Georgia, Leadership, Perception, Reflective Practice, Training, Trust, Workplace Mediation, Young Mediators

(Bond & Bond Mediation / University of Wildau )/ /Leave a comment

Mediation has taken me to many places – professionally, physically, intellectually, emotionally, spiritually. Last week I was so fortunate to be doing six days of training in Tbilisi, Georgia, at New Vision University. Three days with students learning the skills of mediation and three days with young professionals reflecting on appropriate communication and challenging conversations…

Australia, Communication, Developing the Field, Dialogue, Dispute Resolution, mediation traditions, Negotiation, peace negotiations, Trust

(University of New South Wales)/ /6 Comments

Music and art make continuing and surprising contributions to Dispute Resolution. Greg Bond’s June Blog, written as a means of keeping his promise to write about the Beatles, shared lyrics that gave conflict a new voice. Synchronicity has been at work and suddenly the Beatles lyrics are getting a lot of exposure in the conflict…

Brazil, Communication, Email, Language, Leaders, Negotiation, Non-violent communication, Online Mediation, Skills, Social intelligence, Social Media, Technology, Trust

(Mediar360 - Dispute Resolution )/ /Leave a comment

On first of January 2019, Jair Bolsonaro became Brazil’s 38th President. After years of economic, political and even a social crisis in Brazil, the right wing politician has the mission of unifying the country after the most polarized elections in our history. Similarly to what is happening in other parts of the world, the new…

Communication, Dialogue, Personal Development, Reflective Practice, Trust, Workplace Mediation

(Bond & Bond Mediation / University of Wildau )/ /1 Comment

Over recent years I have been fortunate to be able to travel widely for work, and everywhere I go I find time to visit places of worship and sit quietly or attend services – in mosques, churches, synagogues and temples. I listen, either to the silence, to my thoughts, or to the ritual. Recently I…

Below the line, Conflict, conlfict coaching, Conventional wisdom, Framing, Joint Sessions, mediation traditions, Trust

(Brick Court Chambers / Clifton Chambers)/ /4 Comments

Pollyanna/pɒlɪˈanə/ noun/an excessively cheerful or optimistic person. “what I am saying makes me sound like some ageing Pollyanna who just wants to pretend that all is sweetness and light” Every mediator has been called a Pollyanna at some time or other, usually when encouraging those in conflict that resolution is just around the corner – and often in that…

ADR, Appointment of Mediators, Bias, Decision making, Disclosure, Due Process, Ethics, Mediation Practice, Mentoring, Neutrality, Stories, Trust

(FORARB/Charles University)/ /4 Comments

In one of my recent cases, the question of impartiality appeared in quite an irregular way. It happened when I entered the mediation room where both parties were seated together with their lawyers. They were drinking coffee and making small talk. To my surprise, one of the lawyers looked quite familiar. Just for a moment,…

ADR, Argument, Below the line, Brexit, caucus, Clients, Commercial Mediation, Communication, Conflict, Conventional wisdom, Creativity, cross-border mediation, Decision making, Dialogue, Fear, Impasse, Instinct, Intuition, Joint Sessions, Mediation Practice, mediation process, Middle East, Negotiation, peace negotiations, Perception, Practical Challenges for Mediators, shuttle mediation, Stories, Success in mediation, The role of the mediator, Trust, Violence

(Bill Marsh Mediator)/ /2 Comments

Bloomberg (not my usual reading fodder, I confess) carried an interesting piece a couple of months ago, entitled “Meet the Real Force Behind the Brexit Talks”. Yes, it was about Brexit (yawn) but it was about an unseen side of the negotiations. Opening with the line “In every negotiation the most important work is done…

Bias, Cognitive Bias, Commercial Mediation, Decision making, Developing the Field, Dispute Resolution, Future of mediation, Mediation and Society, Mediation Practice, mediation process, Mediators’ Conduct, Neuroscience, peace negotiations, Personal Development, Policy, Practical Challenges for Mediators, Promoting Mediation, Public Policy, Reflective Practice, Scotland, shuttle mediation, Skills, Social intelligence, Success in mediation, The role of the mediator, Tips, Transformation, Trust, Uncategorized, Understanding mediation

(Core Solutions Group)/ /Leave a comment

“I’ve been trying to tell you, but you didn’t listen. You’ve got to go down more deeply and take more time, you’re rushing it and it’s too superficial. You’re hardly disturbing the surface. You’ll make no progress that way. And you are using so much effort. Relax. When you get into difficulty, you are expending…

ADR, Apology, Argument, Conflict, Decision making, Disclosure, Memory and Illusions, Stories, Trust, Uncategorized

(FORARB/Charles University)/ /Leave a comment

Shortly after the neighbourhood mediation started, one of the parties turned to me her eyes flashed with anger: “Everything that he is telling is false, do not listen to him…” The other party got het up: “Indeed, Mr. mediator, everything I have ever said was a lie…Do not listen to me…” Without even knowing this,…