“The greatest single antidote to violence is conversation, speaking our fears, listening to the fears of others, and in that sharing of vulnerabilities discovering the genesis of hope. . . Conversation – respectful, engaged, reciprocal, calling forth some of our greatest powers of empathy and understanding – is the moral form of a world governed…
Paul Watzlawick’s well-known axiom “you cannot not communicate” has taken on a new relevance in recent months. It means that silence and other non-verbal behaviour are just as much a form of communication as what people say. We cannot switch the communication channel off, at least not if it is analogue – meaning continuous. Take…
Mediation can be an intense experience for parties and their advisers. Often there is a lot on the line. In the substance there may be money, control, reputation, pride. In the process, there are challenges such as influencing other parties, getting the best deal possible, making well-informed judgment calls about risk, developing effective offers, and…
“All of humanity’s problems stem from [one’s] inability to sit quietly in a room alone.” – Blaise Pascal, Pensées We have done a lot of walking in recent weeks. As we approach the end of the extended “Level 4” of the Covid-19 lockdown in New Zealand, we look forward to only slightly lifted restrictions on…
I have been thinking about some aspects of listening recently. For quite a long while I have been listening to myself, trying to work out where I stand on the skill of listening, its use and its limits professionally in mediation, conflict management, and coaching, and privately, and also on my own needs to be…
In his recent Kluwer Mediation Blog “Is Zoom good enough for mediation?” Rick Weiler notes the recent security concerns that have been expressed regarding Zoom. He has set out a very useful list of tips for using the Zoom platform for mediation as safely as possible. Another platform well worth considering is MODRON Spaces. Developed…
If not “Covid-19”, then “Home Office” is going to be the topic of the year 2020. Apart from our family management skills, home office work first and foremost challenges our ability to communicate via long-distance means. Even before the pandemic, the increased awareness towards climate change had led to initiatives for a more intensive use…
Events last Friday have resulted in a harrowing few days for we mediators forced to move our practice online as a result of the COVID-19 pandemic. We’ve all been using Zoom. Zoom immediately emerged as the “go-to” platform for video mediation for the simple reason it offered “break-out rooms”, a function inexplicably absent in FaceTime,…
For two weeks now I have not left my immediate neighbourhood to go out into the city and have only left my apartment to go shopping for food or to walk our dog. A couple of times I did drive out of the city. I have not used public transportation, which otherwise I would have…
Mediation: “The insertion of a human buffer between people who need assistance to interact with each other.” This definition speaks to the three core issues facing the mediator every time they enter a session. Human: to what degree does the mediator insert their own humanity into the process of mediation. Interact: to what degree does…
