Bias, Causes of Conflict, Cognitive Bias, Communication, General, Neuro-Linguistic Programming, NLP, Perception, Skills, Social intelligence

(National University of Singapore, Faculty of Law)/ /2 Comments

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first section focused on rapport (the first of which can be found here). The second section focuses on matters of self-care and personal improvement for mediators (the first…

ADR, Brazil, Online Dispute Resolution (ODR), Online Mediation, Uncategorized

(Mediar360 - Dispute Resolution )/ /Leave a comment

Writing this first 2021 post is a task that leads me to make an inevitable retrospective of the past year – 2020. A year to be remembered and whose events have been unrivalled by any others in recent humankind history. The past year was indeed a challenging one, a time when negotiation and mediation skills…

Creativity, Dialogue, Reflective Practice, Transformation, Trust

(Bond & Bond Mediation / University of Wildau )/ /3 Comments

Christmas is a holiday and a time for reflection and relaxation for many around the world, so in this blog post I won’t focus on mediation as it is practiced and trained. Instead I make two recommendations for films to watch, both of which are centered around the theme of empathy. Both touched me and…

COVID-19, Developing the Field, Dispute Resolution, Future of mediation, Online Dispute Resolution (ODR), Technology, Zoom

(Waseda University)/ /1 Comment

The Street of a Thousand Blossoms by Gail Tsukiyama tells the story of a family living in Tokyo over 30 years. Two brothers, one a sumo wrestler and the other a maker of Noh theater masks, are forced to adapt their lives to changes in society in order to succeed in their traditional professions. In an…

Availability of Mediators, Azerbaijan, Mediation Act, Mediation Practice, Mediation Reforms (Legislation, etc.), Policy

(ADR Center Romania) and (ArbMe Dispute Resolution)/ /Leave a comment

Starting from January 1, 2021 the law requiring the attendance of the initial first mediation session comes into force in Azerbaijan. Below we describe the steps taken in the previous months and to be taken in the coming months in preparation for this very important milestone for mediation in Azerbaijan. Background Azerbaijan adopted the Law…

Developing the Field, General, Singapore, Singapore Convention on Mediation

(National University of Singapore, Faculty of Law)/ /Leave a comment

Note: This was co-authored with Samuel Teo and I would like to acknowledge his significant contributions to the preparation of this entry. In past entries, I have highlighted a peer mediation initiative called the Peacemakers Conference which seeks to teach 13-16 year olds how to resolve conflicts amicably in a workshop cum competition format. As…

Brexit, Causes of Conflict, Conflict, Europe, Negotiation, Tips, Uncategorized

(University of Strathclyde)/ /4 Comments

“I think the EU will need to move significantly on both those key points because they’re points of principle.” (Dominic Raab, UK Foreign Secretary, speaking on the BBC this morning) The Brexit negotiation, despite its dizzying stakes, has triggered a fair amount of wry humour. I’ve poked gentle fun at the protagonists myself: Brexit Irritators:…

Book Review, Business, Causes of Conflict, Cognitive Bias, Commercial Mediation, Dialogue, Economics, Governments/Public Sector, Mediation and Society, Partnering, Public Policy

(Core Solutions Group)/ /Leave a comment

“The road to hell is paved with good intentions” was a saying I heard quite a few times while growing up, as another childhood wheeze bit the dust. I returned to it while reading Michal Sandel’s recent book ‘The Tyranny of Merit’, in which he takes a very critical look at the notion of meritocracy….

mediation as a career, Values and attributes of a mediator

(Kwok, Ng & Chan, Solicitors & Notaries)/ /Leave a comment

Dear Young Mediation Enthusiast, Thank you for writing to me and expressing your great interest in mediation after going through the 40-hour training and passing the accreditation assessments with flying colours. I am grateful to you for raising several important issues relating to the practice of mediation and how a mediator should charter the way…