Communication

Civil rights, Co-mediation, Communication, Conflict, Cooperation, COVID-19, Dialogue, Europe, General, Governments/Public Sector, insider and outsider mediators, Interests, International Mediation, Investor-state mediation, Mediation Outcomes, mediation process, Public Policy, Transformation, Trust

(Bill Marsh Mediator)/ /4 Comments

In a few weeks’ time I will come to the end of a two-year mediation engagement in South Eastern Europe. The conflict in question relates to environmental pollution. The issues are complex and heavily contested, and there are many stakeholders – government, city authorities, environmental groups, investors and business, to name a few. It has…

Communication, COVID-19, Dialogue, Environmental disputes, General, Reality-Testing

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“We’ve come a long way since we last shook hands Still got a long way to go” “Come a Long Way”, Kate McGarrigle & Louden Wainwright III performed by Kate & Anna McGarrigle and others (including Kate and Louden’s children, Martha and Rufus Towards the end of last year, we took our 13-year-old granddaughter and…

Accreditation, Australia, Communication, Dispute Resolution, Future of mediation, Mediation, Mediation Outcomes, Mediation Practice, Mediators’ Conduct

(University of New South Wales)/ /Leave a comment

The Harvard Program on Negotiation (PON) has provided a life-changing experience for many of us. It certainly changed the trajectory of my life and triggered a life-long immersion in conflict resolution theory and practice. I am immensely grateful. The program has been an evolutionary one – regularly enhanced and updated to fit the frame of…

Bias, Causes of Conflict, Cognitive Bias, Communication, General, Neuro-Linguistic Programming, NLP, Perception, Skills, Social intelligence

(National University of Singapore, Faculty of Law)/ /2 Comments

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first section focused on rapport (the first of which can be found here). The second section focuses on matters of self-care and personal improvement for mediators (the first…

Communication, COVID-19, Online Mediation, Training

(Bond & Bond Mediation / University of Wildau )/ /4 Comments

The question recently occurred to me whether we would have reached the kinds of online worlds of work we now have in many fields without the need to do so due to Covid-19. Would it have happened anyway, just more slowly and perhaps with different nuances? Would we be spending so much time in home…

Cognitive Bias, Communication, Dialogue, Experience, Mediation Skills, Negotiation, Skills

(FORARB/Charles University)/ /Leave a comment

In theory, we expect the parties’ opening statements to be swift, persuasive and forceful. At least, this is what I teach my students in ADR classes. In my mediation room, sadly, this occurs rather sporadically. The communication at the table is, unfortunately, not faultless. I guess every mediator has witnessed long, ambiguous monologue instead of…

Communication, Decision making, Developing the Field, Dialogue, Language, Mediation Practice, mediation process, Philosophy, Skills, The role of the mediator, Uncategorized

(University of Strathclyde)/ /2 Comments
What mediators do with words

‘The world is made, not found’ (W. Barnett Pearce) (1) I just spent an intensive weekend on Zoom with my students, helping them navigate their early steps into mediation practice. So much has changed. I have never met most of them face to face; we sit at home on our screens; there are no coffee…

Business, Communication, Cooperation, Creativity, Dialogue, Economics, Mediation and Society, Partnering, Policy, Trust, Uncategorized

(Core Solutions Group)/ /Leave a comment

Might we get better results in many of the tasks we undertake if we gave more thought to the way we do things before focusing too early on what to do?  As mediators we know that spending sufficient time on the process of problem solving and negotiation pays dividends in terms of the content. There are…

Argument, Communication, Decision making, Dialogue, General, Social intelligence

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“The grandchildren put out a treble tongue, Law is the senses of the young” W H Auden, “Law like Love” “In a room where people unanimously maintain a conspiracy of silence, one word of truth sounds like a pistol shot.” ― Czesław Miłosz (Polish-American poet, 1911-2004) A couple of months ago, our 15-year old granddaughter,…